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Patient Care Coordinator

Etairos Health
place Tampa, 33601
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Full Time

About Job

? Now Hiring: Patient Care Coordinator (Scheduler) | Tampa, FL | Full-Time ?
Join a Mission-Driven Team That’s Changing Lives—One Call at a Time

About Etairos Health


Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful difference—every single day. If you're looking for a career where your work truly matters, you’ve found the right place.

Why You’ll Love Working Here:
✅ Make a real impact in your community
✅ Be part of a supportive, high-energy team
✅ Enjoy opportunities for growth and advancement
✅ Flexible work options based on performance
✅ Competitive pay and benefits

Your Role: Patient Care Coordinator (Scheduler)
As a Patient Care Coordinator, you’ll be the heartbeat of our operations—connecting caregivers with clients and ensuring seamless service delivery. You’ll thrive in a fast-paced, contact center-style environment where every call is an opportunity to help someone in need.

What You’ll Do

  • Coordinate care by scheduling caregivers for new and ongoing cases

  • Communicate with clients, families, and field staff via phone, email, and scheduling systems

  • Process referrals from private pay, insurance, and agency partners

  • Support caregivers with orientation and case preparation

  • Collaborate with nursing supervisors for assessments and care planning

  • Maintain accurate records and ensure compliance with health regulations

  • Problem-solve and manage escalations with empathy and professionalism

  • Participate in on-call rotation for after-hours support

  • Help manage open shifts and ensure coverage across all regions

What We’re Looking For

  • Experience in home health scheduling or call center coordination preferred

  • Strong multitasking and organizational skills

  • Excellent communication and customer service abilities

  • Tech-savvy with solid data entry skills

  • Bilingual (Spanish) is a plus

  • Availability for evenings/weekends on a rotating basis

  • A compassionate, team-oriented mindset

Bonus Points If You:

  • Love solving puzzles and finding creative solutions

  • Stay calm under pressure and thrive in busy environments

  • Want to grow your career in healthcare operations

Ready to Join Us?
If you’re passionate about helping others and want to be part of a team that values your contributions, we’d love to hear from you. Apply today and become part of the Etairos family—where your work truly matters.


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