Job Summary
The Patient Care Coordinator plays a vital role in ensuring a smooth and efficient patient experience within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing administrative support to both patients and medical staff. The ideal candidate will possess strong organizational skills, a keen understanding of medical terminology, and experience in a dental or medical office setting.

Responsibilities

• Serve as the primary point of contact for patients, addressing inquiries and providing information about services offered.
• Schedule and confirm patient appointments.
• Maintain accurate patient records and ensure all documentation is up-to-date in compliance with healthcare regulations.
• Assist patients with insurance verification and billing inquiries, facilitating communication between patients and insurance companies.
• Collaborate with medical staff to ensure seamless patient care and support during visits.
• Handle incoming calls, emails, and correspondence in a professional manner.
• Provide administrative support including filing, data entry, and maintaining office supplies.
• Educate patients on procedures, treatments, and follow-up care as needed.

Experience

• Previous experience in a dental office or medical office is mandatory.
• Familiarity with medical terminology is essential for effective communication within the healthcare environment.
• Experience in medical administrative support roles will be considered an asset.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Proficiency in office software applications and electronic health record systems is advantageous.

This position requires a dedicated individual who is passionate about providing exceptional patient care while ensuring operational efficiency within the healthcare setting.

Job Types: Full-time, Part-time

Pay: $19.87 - $22.64 per hour

Expected hours: 40 – 50 per week

Work Location: In person