Job Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our hearing healthcare team. The ideal candidate will play a crucial role in ensuring a seamless experience for patients by providing exceptional administrative support and facilitating communication between patients and providers as well as submitting insurance information. This position requires a strong understanding of medical office etiquette and office operations.

Responsibilities

• Greet patients upon arrival and assist with the check-in process.
• Schedule appointments and manage patient records efficiently.
• Provide information to patients regarding services, procedures, and insurance coverage.
• Maintain accurate medical records and ensure compliance with privacy regulations.
• Coordinate with providers to facilitate patient care and follow-up appointments.
• Answer phone calls, respond to inquiries, and manage correspondence in a professional manner.
• Assist with billing processes and verify insurance information as needed.
• Support the administrative functions of the office, ensuring smooth operations.
• Preparing bank deposits.

**includes travel to a Red Bluff Location

Requirements

• Previous experience in a insurance billing and/or a medical office setting is required.
• Familiarity with medical terminology is essential for effective communication.
• Strong organizational skills with attention to detail in managing patient records.
• Excellent interpersonal skills to interact positively with patients and staff.
• Proficiency in office software applications and administrative support functions.
• Ability to multitask in a fast-paced environment while maintaining professionalism.
• Bilingual Spanish preferred but not required

Salary: $22-25 per hour

Benefits:

• 401(k)
• 401k contribution regardless of employee’s contribution (after 1 yr)
• Health insurance (after 90 days)
• Allowance towards medical, AFLAC, Dental or Vision (after 90 days)
• Paid Vacation Days (after 90 days)
• Company Paid Holidays (after 90 days)
• Paid training

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person