About Job
QualificationsProfessional Competencies * Demonstrate a professional attitude and supports the objectives of the facility’s business development/marketing and guest relations philosophy through internal and external communications and interactions with all levels of staff, patients, family members, guests, community and referral sources.
- Demonstrate appropriate therapeutic boundaries. Consistently follow established procedures.
- Uses self as a role model to promote health communication.
- Meet the social work needs of the patient population being serviced.
- Contribute to the effective functioning of the patient’s program and other facility-wide activities.
- Assure that patient’s rights are upheld.
- Maintain confidentiality in compliance with professional ethics according to professional and facility standards.
- Identify opportunities for the program and participate in Performance Improvement projects and activities.
- Continue professional development in individual, family, and group therapy and maintain professional development in personnel file.
- Assist in the orientation of new colleagues and supervising student interns.
- Comply with required standards for medical/legal reporting situations (i.e. child abuse, dependent adult abuse, psychiatric commitment).
- Represent the facility at legal hearings as requested, submits paperwork for legal holds in a timely fashion, act as liaison with conservator’s office.
- Effectively employ principles of communication, interviewing techniques, problem solving skills and crisis interventions when performing psychotherapeutic interventions.
- Utilize appropriate verbal and physical interventions in accordance with Verbal De-escalation and Handle with Care practices during psychiatric emergencies. Potential physical interventions include escape techniques, blocking techniques, the Primary Restraint Techniques (PRT) and Takedown techniques alone and with assistance.
- Utilizes universal precautions when caring for a patient.
- Document and report infections to the Infection Control Nurse.
- Report unsafe conditions to appropriate personnel.
- Assists with ensuring patients are adequately oriented to the program.
- Monitor program activities and encourage patient participation.
- Formulate and conduct educational, therapeutic, and/or support groups on scheduled timetables.
- Develop an effective working relationship with patient and/or family (engagement, collaboration, advocacy, problem solving).
- Communicate effectively with patients, families, treatment team members and community providers regarding patient status and progress.
- Provide liaison and referral services to community agencies and appears in court when requested or subpoenaed.
- Document assessment update when there are significant changes in patient’s condition or readmission in the last thirty days.
- Consult with families on emotional, social and financial aspects of care.
- Interact and communicate with community agencies in assessment of and service to patients.
- Demonstrate knowledge of biopsychosocial factors and DSM-V related to the ages of the patients served, and incorporate the knowledge base into the treatment plan.
- Ensure that the treatment plan has specific measurable goals, objectives and interventions defining actions unique to each patient’s needs.
- Evaluate and document effectiveness of interventions and patient responses.
- As appropriate, when goals/objectives are met, participate in revision and update.
- Ensure interventions are carried out in the patient’s plan of care.
- Inform and collaborate with patient and families on stated treatment plan goals and document patient participation through routine signatures by patient and each member of the treatment team.
- Promote learning experiences and provide educational materials to patients and their families.
- Evaluate and document effectiveness of all patient teaching.
- Provide opportunities for patients and families to question, discuss and explore their feelings about prescribed therapies/interventions/diagnosis.
- Effectively collaborate with other chemical dependency staff professionals in facilitating the plan of care.
- Maintain an awareness of how personal issues relating the co-dependency can impact work performance/relationships.
- Collaborate with other dual diagnosis staff professionals in planning for discharge and follow-up care.
- Maintain an awareness of how personal issues relating the co-dependency can impact work performance/relationships.
- Recognize and establish limits on medication-seeking behaviors.
- Act as a resource to other staff in regards to the Dual Diagnosis Patient Programs.
- Attend all mandatory facility in-services and staff development activities as scheduled.
- Adhere to facility standards concerning conduct, dress, attendance, punctuality and service excellence.
- Support facility-wide quality/performance improvement goals and objectives.
- Maintain confidentiality of facility employees and patient information.
- Knowledge of crisis intervention procedures.
- Knowledge of individual and group therapy techniques.
- Knowledge of therapeutic treatment planning and techniques.
- Strong clinical assessment skills
- Skill in organizing and prioritizing workloads to meet deadlines.
- Skill in telephone etiquette and paging procedures.
- Effective oral and written communication skills.
- Ability to communicate effectively with patients, co-workers and supervisor.
- Ability to adhere to safety policies and procedures.
- Ability to use good judgment and maintain confidentiality of PHI
- Ability to work as a team player.
- Ability to demonstrate tact, resourcefulness, patience and dedication.
- Ability to accept direction and adhere to policies and procedures.
- Ability to work effectively with various patient age groups (adolescent, adult and geriatric).
- Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
- Ability to work independently in a consistently fast-paced environment.
- Ability to meet corporate deadlines.
- Ability to react calmly and effectively in emergency situations.
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