Counselor – Crisis Support Services
Shift: Monday–Friday, 10:30 a.m.–7:00 p.m. with weekly on-call rotation
Compensation: Competitive pay based on experience + $200 sign-on bonus after 90 days

About Crisis Support Services
Crisis Support Services is a mobile crisis team dedicated to providing prevention and intervention counseling for individuals with developmental disabilities. Our counselors respond to crisis calls, provide on-site support, and collaborate with families, providers, and Regional Center Service Coordinators. Safety, stability, and person-centered care are at the heart of everything we do.

The Opportunity
We are seeking a full-time Counselor to join our Crisis Prevention Team. This role is field-based and requires strong interpersonal skills, flexibility, and a commitment to supporting individuals in high-stress situations. Training is provided, and candidates will gain valuable experience in crisis intervention, collaboration with multidisciplinary teams, and direct client support.

Key Responsibilities

• Provide crisis prevention and intervention services using non-aversive, non-confrontational approaches
• Assess for crisis potential and prioritize based on severity and available resources
• De-escalate crises and support stabilization to avoid unnecessary hospitalization or police involvement
• Partner with families, providers, and service coordinators to support placement stability and transitions
• Complete timely and accurate documentation and reports
• Participate in weekly on-call rotation and respond as part of a rapid response team

Target Population
We support individuals with developmental disabilities referred by the Regional Center who may be experiencing crises such as self-harm, harm to others, elopement, property damage, or uncontrollable behaviors that could place services or housing at risk.

Qualifications

• Preferred Education: Bachelor’s degree in Social Work, Psychology, Special Education, or related field (preferred)
• Preferred Experience: 1–2 years in related settings (e.g., group homes, residential facilities, hospitals, crisis services, education, or behavioral health). ABA experience a plus.
• Skills:
• Strong listening, communication, and problem-solving skills
• Ability to remain calm under pressure and adapt to dynamic situations
• Knowledge of developmental disabilities and crisis intervention strategies
• Proficiency with Microsoft Office, Google Suite; bilingual Spanish a plus
• Driving Requirements:
• Valid driver’s license and personal vehicle in good working condition
• Proof of insurance
• Clean driving record (no major violations in past 3 years; no more than 2 moving violations in past 3 years)
• Mileage reimbursement provided for personal vehicle use

Why Join Us?

• Make a meaningful impact supporting individuals and families during critical times
• Gain specialized training in crisis intervention and prevention
• Work in a supportive, team-oriented environment

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) 6% Match
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Preferred)

Ability to Commute:

• San Luis Obispo, CA 93401 (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person