Job Number: 25-11985

Job Summary: Integral Care is seeking an LPHA Supervisor to provide front-line clinical leadership for our crisis diversion program embedded in the City of Austin's 911 Call Center. Working under the direction of the Practice Manager, this role directly oversees overnight clinicians and leads, ensuring real-time clinical support, staff coaching, and smooth operations during high-need hours. Supervisors are expected to be present on-site at CTECC, actively monitor operations, coach staff, and regularly take crisis calls to maintain proficiency, provide coverage, and model best practices. Supervisors carry responsibility for the clinical quality of their supervisees' work, guiding practice, triage decisions, and skill development under their oversight.

As part of Integral Care's cross-unit supervisor-on-staff rotation (PES, MCOT, EMCOT Response, Next Step, and 911), you'll also support the broader crisis system.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education

Required:

• Graduation from an accredited college or university with a Master's degree in a human services field.
  
  

License

Required:

• Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT.
• Current and valid driver's license and a clean driving record.
  
  

Experience

• Experience in crisis services/first responder systems/severe mental health.
• Skilled at triage, risk assessment, and high-stakes clinical decision-making.
• Supervisory and training experience.
• Flexible, tech-savvy, and comfortable in a fast-paced, evolving program.
  
  

Hours: Full-Time.

Workdays: Monday-Friday.

Workhours: Four 10-hour shifts or five 8-hour shifts with flexibility to cover overnight or attend daytime trainings.

Salary: $75,012.08 - $95,632.16 based on licensure plus an additional 10% crisis stipend.

Position may be eligible for an additional shift differential pay.

• Second Shift: $3.25/hour.
• Third Shift: $7.25/hour.
• Weekend Shift: $8.00/hour.
  
  

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits

• Medical, Dental and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's gym membership discount
• Mileage reimbursement
  
  

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker