Are you looking for an energetic place to work AND love people and animals?

We are seeking a part-time, highly motivated, client focused receptionist to complement our experienced medical staff. Veterinary clerical experience is preferred.

We are looking for someone who exhibits excellent customer service, record keeping duties, the ability to perform clerical duties related to patient care and treatment, and to provide miscellaneous support to the veterinary health care team.

• Hours: Average 15-20 hrs/week;
• **One Saturday each month (required) 7:45am-2:15pm

Client Coordinator Duties:

- Serve as the primary point of contact for clients, providing exceptional customer service and addressing their inquiries and concerns.
- Schedule appointments and maintain the calendar for client visits.
- Coordinate with medical staff to ensure smooth client flow and efficient service delivery.
- Collect and update client information, including medical history.
- Assist clients with completing necessary paperwork and forms.
- Maintain accurate and organized client records in compliance with privacy regulations.
- Handle billing invoices and process payments..
- Coordinate referrals to specialists or other healthcare professionals as needed.
- Provide administrative support to the medical or dental office, including managing correspondence, filing documents, and ordering supplies.

• Skills:

- Experience working in a veterinary office setting is preferred.
- Strong administrative and organizational skills.
- Proficiency in using office software applications (e.g., Microsoft Office Suite).
- Knowledge of medical terminology and procedures is preferred.
- Excellent communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively.
- Attention to detail and accuracy in data entry and record keeping.
- Ability to maintain confidentiality of sensitive information.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by their supervisor.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Opportunities for advancement

Work Location: In person