Job Summary
The Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within our dental office. This position involves managing patient interactions, coordinating appointments, and providing administrative support to the dental team. The ideal candidate will possess a strong background in customer service/patient relations, and demonstrate excellent communication skills to foster positive relationships with patients and staff.

Duties

• Greet patients upon arrival and assist with check-in procedures
• Schedule and confirm patient appointments, ensuring efficient use of time slots
• Maintain accurate patient records and manage documentation in compliance with privacy regulations
• Communicate effectively with patients regarding their treatment plans, follow-up care, and any necessary instructions
• Collaborate with dental staff to ensure smooth operations and address patient needs promptly
• Handle phone inquiries, providing information or directing calls as necessary
• Assist in managing billing processes and insurance verification when required
• Maintain a clean and organized office environment to enhance patient experience

Skills

• ​Strong customer service skills​
• Ability to learn and work effectively in a fast-paced environment
• Previous office experience that demonstrates organizational skills and attention to detail
• Dental office experience is a plus, enhancing the ability to cater to specific patient needs

The Patient Care Coordinator position is integral to our commitment to providing high-quality care. We are looking for an enthusiastic individual with a positive attitude who thrives in a fast-paced environment and is dedicated to improving patient experiences.

Job Type: Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Continuing education credits
• Employee discount
• Opportunities for advancement
• Paid time off
• Retirement plan

Work Location: In person