Benefits:

• 401(k)
• 401(k) matching
• Training & development

The Patient Care Coordinator serves as a vital liaison between patients, healthcare providers, and administrative staff. This role ensures seamless communication, efficient scheduling, billing, and compassionate support throughout the patient care journey.

Key Responsibilities

• Coordinate patient appointments, referrals, and follow-up care
• Maintain accurate and confidential patient records, including insurance and billing information
• Assist with insurance pre-authorizations and verify coverage for services
• Ensure compliance with HIPAA and other regulatory standards
• Monitor patient satisfaction and address concerns promptly
• Facilitate smooth transitions between providers or departments

Required Skills & Qualifications

• Strong interpersonal and communication skills
• Proficiency in medical terminology and electronic health records (EHR)
• Ability to multitask and prioritize in a fast-paced environment
• High attention to detail and confidentiality
• Empathy and professionalism in patient interactions
• Familiarity with insurance processes and healthcare regulations

Preferred Qualifications:

• Experience in a healthcare or behavioral health setting
• High School Diploma

Schedule:

• Full-time position 7:30 a.m. – 4:00 p.m. Monday through Friday
• No weekends

Benefits:

• 401 k with employer match
• Holidays Off

Ability to Commute:

• Columbus, OH 43235 (Required)

Work Location: In person