Care Coordinator Position

The Care Coordinator position promotes collaboration among the patient-centered care team to ensure quality care, increase preventive care utilization, and reduce emergency room visits and hospital readmissions. This position is responsible for directing a care coordination team supporting providers, including a Patient Navigator, Unit Clerk, Medical Assistants, Pharmacy, and Medline Team. The role of Care Coordinator, however, is not limited to: co-managing high-risk patients through assessments and care coordination, including home and hospital visits as required, and educating patients, families, and caregivers on the Patient-Centered Care Model. The role is primarily Mondays through Fridays, 8 am-5 pm, with no weekends or holiday requirements. $2,000 Hiring Bonus - paid in two increments.

Compensation & Benefits:

• Generous Paid Time Off to recharge and spend time with loved ones
• Birthday Holiday plus 7 additional paid holidays each year
• Medical, Dental & Vision Coverage to keep you and your family healthy
• Company-Paid Life Insurance for peace of mind
• Retirement Plan with Company Match to help you plan for the future
• Employee Assistance Program for confidential support and resources

What You'll Do:

• Provide service coordination involving case management, client advocacy, and goal-oriented action plans for patients.
• Maintain interactions with patients/families to ensure adherence to treatment plans and foster self-management and shared decision-making.
• Act as a liaison for patients regarding medical and dental benefits.
• Monitor care delivery by documenting progress, identifying barriers to care, and maintaining communication within the Patient-Centered team.
• Ensure compliance with HIPAA regulations and protect confidential information.
• Collect and utilize data for improving service activities, preparing monthly reports.
• Perform additional job-related duties as assigned.

Minimum Education/Certifications:

• High School Graduate or GED Required
• Must be a graduate of an accredited licensed practical nursing program.
• Completed state board with a current license to practice as a Licensed Practical Nurse in the Commonwealth of Pennsylvania.

Minimum Work Experience:

• At least two years' experience working with patients and families in a Community setting, Public Health, Outreach, Social Work or related field with progressively more responsible leadership experience required.
• Prior experience with care coordination/care management in a clinical setting
• Proficiency in basic data entry and computer skills.

Preferred Qualifications:

• Familiarity with The Joint Commission's regulations
• Bilingual in Spanish, Nepali, or French

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is a Federally Qualified Health Center (FQHC) located in Harrisburg, PA. The center continues to grow by taking a holistic and comprehensive approach to patient-centered care. Our mission is to improve the health of Central Pennsylvania's residents by delivering high-quality, respectful, and patient-centered health and related social services that promote access, treatment, education, and prevention, regardless of health, economic, or insurance status. Our vision is to be the premier community health clinic of the underinsured and uninsured to include medical, dental, social, and related services and to become a healthcare provider of choice for the Greater Harrisburg area residents. For over 50 years, we have been true to these words. As part of our team, you will work alongside dedicated professionals who care deeply about the individuals we serve.

EOE