Admissions Counselor

Job Summary

Responsible for being an integral part of the admissions process in a healthcare (nursing home) facility.

Primary Responsibilities

• Work as a valuable member of the admissions team.
• Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
• Maintain updated bed ability and facility services information.
• Makes sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.
• Compile and distribute admission papers.
• Ensure all papers are properly filled out and input into system.
• Create facility materials such as press releases, brochures, and advertisements.
• Maintain a working knowledge of Federal and state regulations and reimbursement.
• Help expedite admissions process for emergencies.
• Build and maintain relationships with hospital accounts.
• Perform sales and marketing campaigns.
• Maintain knowledge of Medicare and Medicaid regulations.
• Maintain model rooms for tours.
• Report all inquiries, admissions, and discharges.
• Work with nursing and housekeeping staff to maintain knowledge of number of beds available.
• Inform housekeeping staff of empty rooms and have them cleaned.
• Maintain relationships with legal and financial professionals, senior organizations, assisted living and senior housing facilities, appropriate special interest groups, churches and other community contacts.
• Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges and appointments/tours.
• Communicate special needs of new admissions to staff to ensure a smooth transition.

EOE