Now Hiring: Intake Coordinator (Bilingual Spanish Required)

Location:Corona, CA |Full-Time (MonFri, 8 AM5 PM)
Department: Intake | Reports to: Intake Supervisor | Classification: Non-Exempt / Core Staff

Join Inland Respite as an Intake Coordinator and Make a Difference

At Inland Respite, we provide compassionate, high-quality respite care to families of individuals with developmental disabilities. We are seeking a dedicated, Bilingual Intake Coordinator to guide new clients and families through a smooth, compliant onboarding process that sets the foundation for quality care.

What You'll Do:

• Manageincoming client referrals from Regional Centers, families, and partner agencies

• Initiate timely contact with families to guide intake and documentation completion

• Conduct frequent in-home visits for Agency clients and virtual visits for EOR clients

• Serve as the family's main point of contact throughout the onboarding process

• Collect and review necessary documentation such as IPPs, authorizations, and parent packets

• Accurately input client data into EHR and tracking systems, ensuring compliance

• Monitor caseloads and report barriers or delays to the Intake Supervisor

• Maintain communication logs and provide regular status updates

• Collaborate with Care Coordination and Care Recruiting teams to align clients with providers

• Ensure smooth transition from intake to ongoing service delivery

• Communicate with internal teams and referral sources to support timely activation of services

• Participate in agency events and serve as a corporate representative as needed

• Assist other departments during staffing shortages when necessary

Required:

• Associate's degree in human services, Business Administration, or equivalent experience

• Prior experience as an Intake Coordinator within a Regional Center-aligned agency preferred

• Comfortable working with developmentally and intellectually disabled individuals

• Knowledge of Inland Regional Center (IRC) referral and authorization procedures

• Able to work in a fast-paced, service-driven environment

• Strong understanding of HIPAA and confidentiality requirements

• Willing and able to conduct home visits and virtual visits regularly

• Detail-oriented with high accuracy and accountability

• Proficient with Microsoft Office, cloud-based systems, and EHR platforms

• Excellent verbal and written communication skills

• Strong organizational and time management skills

• Reliable transportation and valid driver's license with insurance required

• Bilingual in English and Spanish (required)

Benefits of Joining Inland Respite

• Competitive salary

• Health, dental & vision insurance

• Paid time off (vacation, sick leave, holidays)

• 401(k) with employer match

• Mileage reimbursement

• Ongoing training and professional development

• Supportive, mission-driven culture

• Opportunities for career growth and expanding your impact

Work Environment & Schedule

• Work indoors and outdoors with activities such as bending, walking, lifting (up to 25 lbs.), sitting for long periods, typing, and phone communication

• Drive to client homes with varied external environmental conditions

• Standard schedule: MondayFriday, 8:00 AM to 5:00 PM, with a one-hour lunch

• Occasional overtime may be necessary

• Periodic regional travel throughout Southern California

Physical Requirements

• Prolonged periods of sitting and working at a computer

• Ability to read, write, and comprehend complex information

• Ability to lift up to 15 pounds as needed

• Ability to work across multiple locations

Apply Today

Support families through compassionate, organized, and compliant intake coordination. Join Inland Respite's team and help make respite care accessible and seamless for those who need it most.

Submit your application now to become part of our mission-driven team!