About Job

Position: Care Services Coordinator (CSC) working with Underserved populations

Reports To: Care Services Director, Columbus Office

Job Status: Full-time/exempt

Hourly Rate: Commensurate with experience

Benefits: Paid time off, paid holidays, sick time, health, dental & vision insurance if needed, SIMPLE IRA after eligible time is completed

Hours: 40 hours/week, typically Monday through Friday with monthly evening support group meetings, and occasional weekend fundraising events

Location: Primarily works in the Columbus Ohio office. The candidate must live in the Greater Columbus Ohio Area.

Summary: ALS United Ohio is a nonprofit organization seeking an OTA, PTA or Social Worker who is licensed in the state of Ohio and is interested in a fulfilling role working with people in Ohio with Amyotrophic Lateral Sclerosis (ALS) The Care Services Coordinator will serve ALS patients and families in a variety of areas including psychosocial support, information and referral, and advocacy surrounding health issues. The Care Services Coordinator will guide and monitor patients and families through the progression of the illness, refer patients and families to community services, facilitate monthly support groups, serve as liaisons to ALS Clinics, and assist with the implementation of treatment recommendations made by clinic staff.

Duties and Responsibilities include the following. Other duties as assigned.

· Working with patients and caregivers in underserved areas to identify needs and connect with community resources.

· Increasing outreach efforts to medical professionals, patients and families in underserved areas in an effort to not only increase the number of ALS patients registered with the organization but also to increase the services we provide.

· Developing relationships with other organizations and medical professionals in underserved areas to provide needed resources to patients and caregivers.

· Working as a liaison for the organization, connecting patients and families to our programs including a grant program and medical equipment programs. The role will include working in partnership with other Care Services professionals.

· Collaborating with the Events and Development team to make connections related to potential corporate sponsors and individual donor prospects in underserved areas.

· Providing guidance and education to agencies, facilities, and organizations in underserved areas.

· Assisting with equipment management for patients in underserved areas

· Completing intakes and providing patients, families and caregivers with information about ALS and coaching individuals on disease management.

· Having meaningful engagement at least quarterly with all of those on their caseload. Maintaining documentation in the care services database reflecting that activity.

· Attending a local ALS multidisciplinary clinic as an organization liaison,

· Facilitating ALS support groups, a caregiver support group, and survivor support group.

· Collaborating with other department team members on Walks, Events, and Development

Who you are:

● You are an OTA, PTA or Social Work licensed in the state of Ohio. (required for interview)

● You have a valid Driver’s License, insurance, and a safe driving record in accordance with policies, and are able to work in the Columbus office M-F.

● You preferably have at least 1-3 years of experience as an OTA, PTA, or Social Worker.

● You must have (or are willing to learn) the ability to assess the psychosocial and medical needs of ALS patients and their families, have knowledge of local community resources, understand and comply with confidentiality standards and HIPAA requirements and possess strong written and verbal communication skills and excellent interpersonal skills.

● You are a team player who can work in a small non-profit organization. You are able to network and enjoy interaction, communication and coordination with co-workers, healthcare professionals, vendors, volunteers and those served by the organization.

● You must have excellent computer skills, including proficiency with Microsoft Office or Google products, Excel or other spreadsheets, email and databases. Proficiency with a medical database and spreadsheets is a daily part of the job, as is documenting professional healthcare notes on patients.

● You possess good judgment, are willing to be flexible and caring, are able to work and learn independently, have good time management skills and have excellent organizational and problem-solving skills.

● You are able to work independently while responding positively to supervision and collaborating frequently with colleagues.

● Previous experience working with terminally ill patients is preferred.

The above statements are intended to describe the general nature and level of work for this position - they are not intended to be an exhaustive list of all responsibilities, duties and requirements.

ADDITIONAL INFORMATION

The candidate will live in the Greater Columbus Ohio area and work with underserved populations throughout Ohio. It is essential that the job candidate recognize the importance of maintaining absolute confidentiality of all information pertaining to patients, families and staff. Adherence to all HIPAA rules is mandatory. It is expected that the candidate will display a positive, professional image and attitude in all relationships with patients, families, peers and in the community. It is expected that the candidate will attend fundraising events and other local events, representing the organization when needed.

MISSION

Founded in 1984, we are a nonprofit organization dedicated solely to the fight against ALS, covering patient services, public education, advocacy and research servicing the needs of those living with ALS and their families in Ohio. The organization provides case management, supports several multidisciplinary ALS clinics, facilitates support groups, and loans equipment - - all free of charge. We provide help and hope to those facing this fatal and devastating disease.

ALS United Ohio is an equal opportunity employer and believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. This job description, therefore, is designed to outline primary duties, qualifications and job scope, but not limit the incumbent nor the organization to just the work identified. It is our expectation that each team member will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

QUALIFIED CANDIDATES MAY SEND THEIR COVER LETTER, RESUME AND DESIRED SALARY/HOURLY RATE REQUIREMENTS TO mmcguire@alsohio.org

To learn more about our organization, please visit our website at alsohio.org

Job Type: Full-time

Pay: $50,000.00 - $56,000.00 per year

Benefits: