Front Desk Patient Care Coordinator- LEHI / PROVO

Are you ready to make a difference and join a team that is changing lives?

We are looking for a Stellar Front Office Patient Care Coordinator!

PART-TIME

Mon-Wed, Fri 1pm-6pm in Lehi and Thur 12pm-6pm in Provo

Position Overview

Are you a skilled and compassionate Front Office Patient Care Coordinator in healthcare looking for a rewarding career that recognizes and values your talents? At Reborn, we believe in making a profound impact on our patients' lives while fostering an empowering, supportive work environment for our team.

Reborn is a thriving physical therapy practice with locations in Lehi, Layton, Murray, and Provo, UT, and we are currently seeking a PART-TIME Front Office Patient Care Coordinator to join our passionate team between our Lehi and Provo clinics. Whether you're looking for a fresh start or to elevate your current career, this is your opportunity to join a dynamic, growth-focused company dedicated to patient care, professional development, and fostering lasting relationships.

You’ll play a pivotal role in delivering outstanding patient experiences, handling everything from front desk operations to patient coordination, and managing patient communication. We’re looking for a dependable, people-oriented, and detail-driven individual who thrives in a fast-paced environment and is committed to helping our patients achieve their health and wellness goals.

Key Responsibilities

As our Front Office Patient Care Coordinator, your role will be a mix of administrative support, patient care, and team coordination. Your responsibilities will include:

• Patient Interaction: Create a welcoming, empathetic environment for patients, managing check-ins, check-outs, and scheduling.
• Communication & Support: Handle patient calls, texts, emails, and inquiries with warmth, efficiency, and attention to detail.
• Billing & Insurance: Assist with billing, and maintain accurate, confidential patient records.
• Sales & CRM Management: Use Go High Level (GHL) or similar platforms to manage patient leads and support consultation conversions.
• Team Coordination: Work closely with the clinical team to ensure all patients have access to the necessary resources for their treatment plans.
• Administrative Support: Assist with clinic operations, help streamline office tasks, and contribute to a smooth daily workflow.

Position Requirements

We’re seeking candidates who:

• Have previous healthcare experience (ideally in a front desk role or with knowledge of EMR systems). 1-3 years in a medical receptionist or front desk role preferred.
• Are familiar with sales or CRM platforms (preferably Go High Level).
• Bring excellent communication skills, with a focus on empathy and professionalism.
• Have a detail-oriented mindset and the ability to juggle multiple tasks efficiently.
• Are adaptable, able to shift priorities with ease in a fast-paced environment.
• Are passionate about delivering exceptional patient care and supporting team success.

Position Rewards

Joining our team means more than just a job—it’s an opportunity to grow, feel valued, and make a true impact. Here’s what we offer:

• Competitive Salary: $18.00 – $21.00 per hour, based on experience.
• Work-Life Balance: Flexible scheduling, quarterly gym membership stipend, and a supportive work environment that nurtures your personal and professional growth.
• Team Culture: Enjoy working in a positive, fun atmosphere with a group of dedicated professionals who truly care about each other and our patients.

This Job Is Ideal For Someone Who Is:

• Dependable – More reliable than spontaneous.
• People-oriented – Enjoys interacting with others and working on team projects.
• Adaptable/Flexible – Enjoys work that requires frequent shifts in direction and is able to commute between the Lehi and Provo locations.
• Detail-oriented – Prefers focusing on the details and ensuring every aspect of the work is completed accurately.

Why Reborn?

At Reborn, we’re committed to creating a workplace that feels like home—a place where you can thrive, grow, and feel appreciated. Our founder, a passionate physical therapist, created Reborn to be different—focused on employee empowerment, ongoing learning, and exceptional patient care. We’re proud of our 95% employee retention rate and know it’s because we invest in our people.

If you’re ready to bring your skills to a role where you’ll make a true impact, work alongside a supportive team, and enjoy a fulfilling career with growth potential, apply now. Don’t miss this opportunity to join the Reborn family and take your career to the next level.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 26 per week

Work Location: In person