About Us:
Clark & Clark Law Group, LLC is a client-focused law firm dedicated to helping families navigate estate planning and probate matters with compassion and excellence. We are seeking a professional, empathetic, and organized Intake Coordinator to be the first point of contact for potential clients.

Position Summary:
The Intake Coordinator plays a critical role in welcoming new clients to the firm. This team member manages incoming calls, screens potential cases, gathers essential information, and ensures that every client feels heard, valued, and guided through the intake process.

Key Responsibilities:

• Answer and return phone calls, emails, and online inquiries promptly and professionally
• Conduct initial client screenings and gather relevant case details
• Enter accurate information into the firm’s case management system
• Schedule consultations for attorneys and follow up with potential clients
• Provide clear communication about the firm’s process, services, and next steps
• Maintain confidentiality and handle sensitive information with care
• Assist with administrative tasks as needed to support the client onboarding and case closing processes

Qualifications:

• Prior experience in a law firm, call center, or customer service role preferred
• Excellent verbal and written communication skills
• Compassionate and patient demeanor with strong listening skills
• Highly organized and detail-oriented
• Ability to manage multiple priorities and work independently
• Proficiency with Microsoft Office, Outlook, Apple Products and Google Drive is required. Experience with Clio is your software, plus.

Why Join Us?

• Opportunity to work in a supportive, mission-driven environment
• Meaningful work that impacts families during important life transitions
• Professional growth opportunities

How to Apply:
Please send your resume and a brief cover letter explaining why you would be a great fit for this role to nefertara@clarkandclarklawgroup.com.

Job Type: Part-time

Pay: $23.08 - $27.80 per hour

Expected hours: 10 – 12 per week

Application Question(s):

• What is your availability to begin work ?
• What is your desired pay range?
• Have you worked in a legal setting before?/Do you have any legal training or education?
• Have you used legal practice management software? (e.g., Clio, MyCase, PracticePanther)
• How do you handle competing priorities or urgent tasks?
• What experience do you have in administrative support, especially in legal environments?

Ability to Commute:

• Macon, GA 31201 (Required)

Work Location: In person