Lead Care Manager – Assisted Living Waiver and Cal AIM Programs

Location: Sacramento, CA (Hybrid: field + office + remote charting)

Status: Full-Time (37.5-40 hours per week)

Hours: Monday - Friday, 9:00am to 5:00pm (some evening or weekend availability may be required on occasion for urgent client needs)

Willingness to travel across Sacramento, El Dorado, Placer, Nevada, Yolo, and San Joaquin Counties.

About Senior Care Solutions

Senior Care Solutions is a small, family-owned business, serving seniors in the greater Sacramento area for the past 28 years. Our 19-person team of social workers, geriatric care managers, RNs, and administrative staff shares a deep commitment to supporting underserved and at-risk seniors. We offer a supportive culture, true team collaboration, and a healthy work-life balance.

The Opportunity

As a Lead Care Manager serving our Medi-Cal members, you will deliver person-centered care management that helps older adults remain safe, supported, and living with dignity. You’ll work across both of our Medi-Cal programs—CalAIM and the Assisted Living Waiver—partnering closely with an interdisciplinary team. You will conduct monthly in-person visits, assess needs, update care plans, coordinate services, and connect participants with critical resources. This hybrid role blends field work, office time, and remote charting, offering flexibility, professional autonomy, and a tangible opportunity to impact our community.

What You’ll Do

• Manage a caseload of Medi-Cal program participants, ensuring continuity and quality of care
• Conduct monthly face-to-face visits and follow-up telephonic encounters to monitor service delivery, assess needs, and update care plans
• Coordinate services and referrals (e.g., IHSS, transportation, housing, food, behavioral health, medical)
• Maintain timely, accurate progress notes and documentation per program and regulatory guidelines
• Collaborate with fellow care managers, RNs, and community partners to resolve barriers and close care gaps
• Advocate for participants and caregivers, escalating risk concerns and addressing social determinants of health
• Track outcomes and contribute to program improvements and best practices

What You’ll Bring

• Bachelor’s degree in social work, psychology, counseling, rehabilitation, gerontology, or sociology (required)
• 2+ years of related experience in care management, casework, or community-based services
• Valid CA driver’s license, reliable vehicle, and proof of insurance; ability to travel regularly within the listed counties (mileage reimbursed at IRS rate)
• Strong interpersonal skills, cultural humility, and ability to build trust with diverse older adult populations
• Excellent documentation, organization, and time management in a field-based, hybrid environment
• Proficiency with computers and willingness to learn internal EHR and documentation systems.
• Self-directed with the ability to manage a dynamic caseload and prioritize shifting needs.

Nice to Have

• Experience with Medi-Cal, CalAIM, Assisted Living Waiver Program or other community-based programs
• Familiarity with electronic health/case management systems
• Bilingual or multilingual capabilities
• Lived experience relevant to the role (e.g., family caregiving for an older adult, navigating Medi-Cal/aging services, or firsthand experience with barriers faced by underserved communities)

Work Environment and Schedule

• Hybrid role: part-time in-office, field visits, and remote charting
• Collaborative, supportive team with flexibility and autonomy

Requirements and Pre-Employment Screening

• Must pass a background check and preemployment screening as a condition of employment

How to Apply

Please send your resume and a brief cover letter to lauren@seniorcs.com with the subject line “Lead Care Manager”. Applications will be reviewed on a rolling basis. Final candidates will be required to complete a background check.

Equal Opportunity

Senior Care Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the seniors we serve. We reserve the right to amend job descriptions and benefits at any time and will provide notice of such changes.

Job Type: Full-time

Pay: From $28.00 per hour

Expected hours: 37.5 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Work Location: Hybrid remote in Fair Oaks, CA 95628