About Job

Company name: VP Advantage Services, LLC/ Fieldstone at Chester Springs

Title of position: Community Outreach Director

Position type: Full-time

Location: Fieldstone at Chester Springs

Who Is Vantage Point Retirement Living?

Headquartered in Exton, Pennsylvania, Vantage Point Retirement Living is a senior living development and management company that has been ensuring area seniors enjoy vibrant, carefree, and healthy lifestyles since 1995. Widely recognized for our hands-on, personal involvement, we have decades of experience creating incredible communities. We are a local family-run organization backed by big-business experience, but regionally focused. Our family-oriented company is invested in our senior living communities because we live here, too. We do senior living…better. And it all starts with our team.

The Perks of Working with Us

Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
Generous PTO package, including your birthday as a paid holiday!
Medical, dental and vision insurance
401k with company match
Employee assistance program

Top Reasons to Work with Us

Family-owned and operated management company
Team approach to work
Smaller by design – Vantage Point is not a big national chain and that means more corporate involvement and support of the team
Make a difference in the lives of those who live with us

Description of responsibilities:

Develop and execute a monthly outreach plan aligned with community needs and occupancy goals.
Cultivate and maintain relationships with healthcare professionals, case managers, discharge planners, financial planners, realtors, and other referral sources.
Attend external networking events, professional meetings, and association gatherings to expand Fieldstone at Chester Springs’ visibility.

Maintain a deep understanding of community needs, unit availability, and demographic trends to focus efforts effectively.

Represent the community at off-site events, expos, and sponsorships to increase lead generation and brand awareness.

Generate leads and move-ins from targeted referral sources.
Plan and execute monthly presentations to professional referral sources.
Identify referral sources through site specific research.

Accurately log all outreach activity, interactions, and follow-up in the CRM system.
Provide back-up support for community tours, inquiry calls, and walk-ins when needed.

Operate prospect tracking systems.

Collaborate with the Community Relations Director to assist with prospect follow-up and lead nurturing.

Understand competitive opportunities and threats and present strategic alternatives to combat these to the Executive Director.

Plan, promote, and execute on-site and off-site events that support lead generation and professional relationship development.
Perform other duties as assigned.

Required experience:

At least two to three years of senior living sales experience
Previous lease up experience preferred

Required skills:

Bachelor's Degree from four-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.

Thrive in a fast-paced environment
Be able to handle pressure in constructive ways
Be adept at prioritizing your time
Have excellent writing skills and the ability to convey complex messages succinctly
Have an ability to learn and master varying technological platforms and software
Have strong organizational skills
Work collaboratively

VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgment of all cultures we serve.