About Job

About Us:

Excel Peer Support Services LLC, located in Charlotte, NC, is dedicated to empowering individuals on their journey to mental health and addiction recovery. We believe in the transformative power of lived experience and peer-to-peer support. Our mission is to provide compassionate, recovery-oriented services that foster hope, resilience, and personal growth within the community. We are a team committed to supporting our clients in achieving their wellness goals.

Job Summary:

Excel Peer Support Services LLC is seeking a compassionate and highly motivated Certified Peer Support Specialist to join our team. This vital role involves utilizing your personal lived experience with mental health challenges and/or substance use recovery to inspire, guide, and support others on their own recovery paths. You will work directly with individuals, offering hope, practical strategies, and a unique perspective that complements clinical care.

Responsibilities:

Provide Peer Support: Offer one-on-one and/or group peer support to individuals facing mental health and/or substance use challenges, sharing your own recovery story appropriately and effectively to foster hope and build rapport.
Advocacy & Empowerment: Advocate for clients' needs and preferences within the healthcare system and community, empowering them to make informed decisions about their own recovery journey.
Goal Setting & Skill Building: Assist clients in identifying their personal recovery goals and developing skills for self-advocacy, problem-solving, and relapse prevention.
Resource Navigation: Help clients identify and access community resources, including housing, employment, education, healthcare, and support groups.
Crisis Prevention & Support: Provide support during challenging times, helping clients develop crisis plans and coping strategies, while knowing when to seek professional intervention.
Collaboration: Work collaboratively with clinical staff, case managers, and other service providers to ensure integrated and comprehensive care for clients.
Documentation: Maintain accurate, timely, and confidential records of all client interactions and progress, adhering to all privacy regulations and agency standards.
Role Modeling: Serve as a positive role model for recovery and self-care, demonstrating hope, personal responsibility, and healthy living.
Engagement: Engage clients who may be resistant to traditional services, building trust and encouraging participation in recovery-oriented activities.

Qualifications:

Certification: Must possess a valid and current NC Certified Peer Support Specialist (CPSS) certification.
Education: Must possess a highschool diploma or equivalent.
Lived Experience: Must have personal lived experience with mental health recovery and/or substance use recovery, and be willing to share this experience to benefit others.
Empathy & Compassion: Demonstrated ability to show empathy, compassion, and non-judgmental support to individuals from diverse backgrounds.
Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and communicate effectively with clients, families, and professionals.
Interpersonal Skills: Strong interpersonal skills and ability to work effectively as part of a multidisciplinary team.
Reliability: Highly reliable, punctual, and capable of managing a caseload effectively.
Technology Proficiency: Basic computer skills, including the ability to use email and electronic documentation systems.
Professionalism: Demonstrated ability to maintain professional boundaries and adhere to ethical guidelines.
Valid driver's license and reliable transportation is required to meet clients in the community.

To Apply:

If you are a certified Peer Support Specialist passionate about using your lived experience to help others on their recovery journey, we encourage you to apply!

Job Types: Full-time, Part-time, Contract

Pay: $18.42 - $20.00 per hour

Schedule: