Job Posting: Care Coordinator (Bilingual Spanish Required)

Location:Corona, California | Schedule: Full-time / Hybrid|Periodic Travel
Department: Respite Services

Our Mission

At Inland Respite, our mission is to provide quality respite care to families with developmentally disabled members. We're committed to compassionate, client-centered care that supports individuals and the families who care for them.

Position Overview

The Care Coordinator serves as a key liaison between families, Respite Care Providers, and internal teams. This role manages a caseload, coordinates scheduling, ensures documentation compliance, and supports service utilization. Success in this position requires strong organizational skills, attention to detail, critical thinking, and a commitment to high-quality, responsive care.

Key Responsibilities

• Serve as the main point of contact for families and providers, handling inquiries, schedule changes, and support needs.

• Maintain documentation compliance (IPPs, Parent Packets, Conditions of Employment, EVV signatures); update internal systems regularly.

• Review and reconcile paper and electronic timecards; investigate and resolve discrepancies.

• Fill open shifts, track provider availability, and manage staffing coordination; escalate unresolved gaps to leadership.

• Monitor service utilization (overages, under-utilization, inactive clients) and maintain accurate documentation in WellSky.

• Collaborate with the EVV Clerk to ensure compliance with visit verification records.

• Document and escalate Special Incident Reports (SIRs); coordinate with CPS/APS as needed.

• Manage client terminations and replacements; communicate with Regional Center CSCs.

• Maintain scheduling systems, shift tracking, and assist families with tech issues or system navigation.

• Process service authorization changes per established guidelines.

• Keep detailed notes and case documentation to ensure regulatory compliance and continuity of care.

• Escalate complex concerns to the Senior Care Coordinator and assist with departmental projects or administrative duties as assigned.

Required Qualifications

• Associate's degree or equivalent work experience in Human Services or related field

• Bilingual in English and Spanish (required)

• Familiarity with developmental disabilities (preferred)

• Strong confidentiality and accuracy; HIPAA compliance required

• Proficient with Microsoft Office, EHR platforms, and cloud-based systems

• Excellent verbal/written communication, organization, and time management skills

• Reliable transportation: valid driver's license and auto insurance required

Work Schedule & Physical/Environmental Requirements

• Full-time: MondayFriday, 8:00 AM 5:00 PM with a 1-hour lunch

• Must be flexible to work beyond scheduled hours as needed

• Requires sitting for extended periods, frequent computer use, and occasional lifting (up to 25lbs.)

• Physical activity includes walking, bending, twisting, and carrying supplies

• Work occurs in both office and home visit environments with varied indoor/outdoor conditions

Benefits of Working at Inland Respite

• Competitive compensation

• Hybrid work environment with flexibility for field and remote work

• Health, dental, and vision insurance options

• Paid time off (vacation, sick leave, and holidays)

• 401(k) retirement plan with employer match

• Mileage reimbursement for work-related travel

• Professional development and training opportunities

• Supportive, mission-driven team culture

• Opportunities for advancement within a growing organization

Be part of a mission-driven team that brings real support to families across Southern California.
Apply today and help make a difference with Inland Respite!