Animal Care Coordinator

Summary: Animal Care, handling, and monitoring of health and temperament. This will allow hands on ability to meet the animals’ needs and prepare them for adoption.

Essential Functions of the Position

• Care for, feed, monitor, medicate and perform minor treatment on animals.
• Report observed health or behavior issues to Adoptions Manager/Assistant Manager.
• Maintain adoption center by cleaning animal cages, kennels, other animal areas, and floors.
• Float between City of Keller and Humane Society of North Texas
• Assist prospective clients in the selection of animals for adoption and in the preparation of adoption forms.
• Provide administrative and customer service support for Keller Animal Control: monitor the front desk, answer inquiries by phone or in person, relay calls and requests for service to officers in the field, perform data entry, and maintain accurate records.
• Maintain database for the Humane Society of North Texas by entering accurate information for adopters and adoptable animals.
• Process animal transfers, animal redemptions, and animal intakes services and records. Receive and process fees for various animal related services.
• Provide information to the public about Humane Society of North Texas programs and promote good animal care and responsible pet ownership.
• Advise new owners of pet examinations, adoption benefits, policies and procedures.
• Provides humane education to customers.
• Collect and maintain accurate record of payments for adoptions, donations, and merchandise for both Keller Animal Control and the Humane Society of North Texas.
• Keep current inventory of necessary program supplies and report shortages to Adoptions Supervisor/Assistant Manager.
• Maintain assigned equipment, supplies and vehicles in safe condition and report any problems or needed repairs to the Adoptions Supervisor/Assistant Manager.
• Represent the Humane Society of North Texas by providing excellent customer service and focus.
• Additional tasks assigned by Adoptions Supervisor/Assistant Manager.

Knowledge, Skill, and Abilities Needed to Perform the Essential Functions of this Position

• Thorough knowledge of the Humane Society of North Texas policies and procedures.
• Knowledge of Humane Society of North Texas policies and protocols, such as, but not limited to, admitting, cleaning and medical protocols.
• Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
• Ability to handle animals safely and with patience and gentleness.
• Ability to represent the Humane Society of North Texas and Keller Animal Control in a professional manner in all situations with the public, volunteers, and staff.
• Ability to create and sustain positive working relationships within the Humane Society of North Texas and Keller Animal Control, with volunteers, the public, and be a team player.
• Must be patient, courteous and work well under stressful conditions.
• Knowledge and ability to accurately work with detailed information in paper and computerized format.
• Must be detail oriented and have strong time management skills.
• Ability to read, write and communicate effectively.
• Ability to learn and quickly adapt to changes in programs and procedures.

Required Professional Licensing or Certifications

• None

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position is regularly required to use hands to fingers, handle, talk, hear, stand, walk, sit, reach with hands and arms, and stoop, kneel or crouch.
• The position holder must be able to regularly lift and/or move up to 50 pounds without assistance, up to 80 pounds with assistance.

Working Conditions

• The individual performing this job may be required to work more than 8 hours in a day or 40 hours in a week.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the individual. Other duties than those listed herein may be assigned.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person