Employment Status:

Full Time (72-80 Hours Per Pay Period)

Job Category:

Patient Relations

Salary Range (DOE):

$31.38-42.16 per hour

About Valley Presbyterian Hospital

Valley Presbyterian Hospital is a beacon of health in the San Fernando Valley, committed to providing outstanding care and improving community health. We are seeking an experienced and detail-oriented Discharge Coordinator to join our dedicated team.

Position: Discharge Coordinator

JOB SUMMARY:

• Provides support to the Case Management team of Case Managers and Social Workers to facilitate discharge planning and ensure efficient patient throughput. Assist with submission of placement referrals, hemodialysis schedule coordination, facilitate Durable Medical Equipment (DME) delivery, and coordinating discharge plans.
  
  

EXPERIENCE/QUALIFICATIONS:

• Minimum one year hospital experience preferred
• Experience with Microsoft Word and Excel
• Ability to maintain a work pace appropriate to the workload
• Must demonstrate customer service skills appropriate to the job
  
  

EDUCATION:

• High School graduate or equivalent
  
  

LICENSURES/CERTIFICATION:

• Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment
  
  

MUST HAVES:

• All required licensures, certifications, mandatory education; along with annual occupational health screenings must be completed prior to the expiration date or by the end of the month in which they are due.Reference the Educational Requirements: Must Haves, Mandatory and Unit Based policy (in electronic policy management system) for the specific requirements for this position.
  
  

DUTIES AND RESPONSIBILITIES (These are the essential job functions for this position. The essential functions of this job include, but may not be limited to those listed in this job description. Employees hired for this position must be able to perform the essential function of this job without imposing significant risk of substantial harm to the health or safety of themselves or others):

• Conduct all activities in compliance with applicable laws and regulations.These Laws pertain to such areas as abuse, antitrust, employment discrimination, environmental fraud, false claims, lobbying and political activity, self-referral prohibitions and tax.
• Promote the highest standards of business ethics and integrity.Associates must represent our organization accurately and honestly, and must not engage in any activity intended to defraud anyone of money, property or services.Associates must act in good faith in our organization’s best interests.
• Maintain the confidentiality of patient information, and protect confidential and proprietary information out associates and our organization.
• Conduct activities and relationships with others so as to avoid actual conflict of interest, in fact or even appearance.In the event of conflicts, associates must make full disclosure and take appropriate action under the Hospital’s Conflict of Interest Policy.
• Conduct business transactions with suppliers, contractors, vendors and other third parties at arm’s length, and without offers of or solicitations for gifts, favors or other improper inducements.
• Exercise responsible stewardship to preserve and protect our organization’s assets by making prudent and effective use of its resources.
• Accept responsibility to adheres to company policies and procedures.
• Develop and maintain an environment of respect and value.
• Communicate any legal or ethical violations or concerns to appropriate personnel or Corporate Compliance Officer or the Values Line immediately.
• Will not retaliate against any associate and report retaliation to appropriate personnel immediately.
• Checks for health care benefits by utilizing internal and external hospital resources to preserve health care benefits and coordinate ongoing care.
• Communicates with Case Managers and Social Workers to organize priorities for work list of daily discharges.
• Provides clerical support and backup to include but not limited to making phone calls to check availability of beds, fax face sheet and orders to DME provider.
• Keep Case Manager informed of all communication between patients, their families and the providers.
• Responsible for arranging transport, faxing demographics, orders, etc to potential vendors and keeping a log of all arrangements to verify work is done.
• Other duties as assigned or needed.
  
  

WORK ENVIRONMENT:

• Primarily an inside building/office environment, well lighted and ventilated, which may consist of multiple treatment and/or work sites.
• Fast and continuous work pace with variable workload.
• Frequent contact with staff and public under a variety of circumstances.Requires ability to communicate clearly (in English) verbally and in writing for effective communication with other staff members, physicians, vendors, community members, patients and patient families, employees and applicants of all socio-economic levels from a diverse cultural and ethnic population.
• Subject to many interruptions from multiple calls and inquiries and potentially emotional situations involving accidents, injuries, illness and/or death.
• Handles emergency/crisis situations in accordance with Hospital policy.
• Answers phones or pages; may carry a beeper/pager, and/or use a two-way radio.
• Occasional travel may be required.
• Potential risk of exposure to hazards from chemicals (toxic and non-toxic), flammable materials, gas or electrical or radiant energy or equipment with/without moving parts.
  
  

Why You'll Love Working Here:

• Supportive Environment: We prioritize teamwork, professional growth, and a positive work culture.
• Impactful Work: Your role will directly contribute to the smooth operation of our organization.
• Professional Development: We offer continuous learning and advancement opportunities to help you grow in your career.
  
  

Ready to Elevate Your Career? Join us at Valley Presbyterian Hospital and be a part of a team dedicated to excellence. Apply today to make a difference!

$31.38-42.16 per hour