SKILLS / KNOWLEDGE / ABILITIES:

Knowledge of state and federal funding sources and local community services. Understanding of third-party reimbursement methodologies. Working knowledge of managed care requirements and hospital information systems desired. Assessment, planning, intervention, and evaluation of psychosocial aspects of patient care including issues impacting compliance/self care related to disease or illness and cultural issues. Strong crisis intervention skills. Critical thinking and analytical skills. Maintains and regularly updates psychosocial skills and knowledge. Must have excellent communication and interpersonal skills to establish a high degree of rapport and professional interaction. Must be able to maintain strict confidentiality at all times. Ability to build positive working relationships with physicians and external agencies. Ability to effectively communicate with multiple levels of the organization (e.g., managers, physicians, clinical, and support staff. Capable of using Microsoft Office Suite, EPIC and MIDAS for a variety of support functions. Must be able to fulfill the essential functions of the position.