Are you looking to join a fun-loving team?

BrightStar Care is looking for a self-driven, enthusiastic individual who has a passion for making a difference and working hard to satisfy the needs of employees and partners. This full-time position allows you to be part of a high energy, positive team that works to serve our community.

TheHome Care Scheduling Coordinator is responsible for building and nurturing relationships with our referral sources and homecare clients by working collaboratively to provide the necessary clinical staff to meet the individual staffing needs of our clients in the home; as well as hospitals, skilled nursing facilities, assisted living facilities, independent living facilities, schools, and more.

Benefits

• Weekly pay with direct deposit
• PTO
• 401k with employer match
• Insurance with employer contribution: Medical, Dental, Vision, Accident, Short-Term Disability, Whole Life, Term Life
• Joint Commission accredited
• On-Call stipend
• RN Oversight
• Employee referral bonuses
• Enterprise Champion for Quality 12 YEARS RUNNING!
• Every BrightStar Care location is independently owned and operated
• We promote from within
• HomeCare Pulse Voted 2023's Employer of Choice, Provider of Choice, Trusted Provider, Leader in Excellence, and Top 100 Agencies in North America!

Responsibilities

• Customer service – effectively manages the relationships with our staffing clients by providing friendly and timely follow-up as well as going above and beyond to meet their individual needs.
• Scheduling – supports and uses all technology tools and resources to ensure proper business processes; schedules staff to meet client care needs and minimize non-billed overtime; ensures on-call phone and assigned staff is properly trained and available as needed.
• Billing and coding management
• Assists with the intake of new partners and informs potential partners of our services and reasons to utilize BrightStar over other agencies
• Assists in the development of organization goals and agency performance improvement activities
• Administers agency policies and procedures
• Assists the Clinical Supervisor with assessing the competency of staff to promote quality, continuity, and safety
• Supervise, educate, and coach other field personnel, as directed by the Clinical Supervisor or Director of Operations
• Provide information to be used for statistics, reports, and records for purposes of evaluation and reporting of organization activities
• Assures proper maintenance of clinical records in compliance with local, state, and federal laws
• Assures compliance with all local, state, and federal laws

Requirements

• High School Diploma required
• Flexibility and good time management skills A MUST
• A happy, go-getting attitude!
• Ability to work independently and collaboratively in an office environment
• Experience as Staffing Coordinator and/or customer service within a healthcare office setting; knowledge of HIPAA and healthcare office regulations.
• Excellent organization, planning, and project management skills.

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or the basis of disability or any other federal, state, or local protected class.

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Expected hours: 40 per week

Job Type: Full-time

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Ability to Commute:

• Danvers, MA 01923 (Required)

Ability to Relocate:

• Danvers, MA 01923: Relocate before starting work (Required)

Work Location: In person