Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services. Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.

Job Description

GENERAL DESCRIPTION: The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve. The Qualified Mental Health Professional CCBHC IA & Assessment QMHP is a member of the clinical treatment team. They are responsible for working with youth, adults, and their families in a manner that is trauma-informed and responsive to needs, culture, gender, and military status. The Qualified Mental Health Professional CCBHC IA & Assessment QMHP is responsible for collaborating in the development of a person-centered and family-centered recovery plan aimed at helping every individual achieve their goals and objectives. The QMHP position is responsible for applying a holistic approach in assessing needs, developing safety plans, and providing any other clinical services of benefit, including case management, psychosocial rehabilitation, and skills training. This position maintains responsibility for a 100% productivity expectation. HOURS OF RESPONSIBILITY: Monday-Thursday 1pm-10pm and Sunday 8am-2pm. The two days in the clinic as the Assessment QMHP will be on Sunday and Monday. 40 hours work week: Extended hour clinic: Monday-Friday 5p-10p and Saturday-Sunday 8a-2p ESSENTIAL DUTIES AND RESPONSIBILITIES: The essential functions listed here are representative of those that must be met to successfully perform the job. As a member of the treatment team, the QMHP applies a strength-based and trauma-informed approach, working collaboratively with individuals in service along with internal and external treatment team members to help support clients on a path to treatment and recovery. Together with clients, help to identify needs and develop individualized, person centered/family centered recovery plans that reflect client’s goals and objectives. Review and update the plan as needed. As needed, conduct screening and assessments, utilizing Texas Recovery and Resiliency criteria, to determine the appropriate level of care. Based on the assessment and individual preferences, the QMHP refers individuals in service to the most appropriate treatments available. Work with the consulting psychiatrist to ensure that clients’ behavioral health needs are addressed and help to facilitate and integrate the psychiatrist’s recommendations. Models and supports clients in health and wellness activities and with using healthy coping skills. Facilitates psycho-education groups and life skills development groups as needed. Maintains continuous services to an assigned caseload by providing Engagement, Outreach, Case Management, and Psychosocial Rehabilitation services. Attends and participates in all scheduled team meetings. Collaboratively develops safety/crisis plans Maintains confidentiality of all reports concerning staffing and consumers. Contribute to team knowledge and understanding of each consumer. Assists the medical and nursing staff in monitoring by reporting potential problems. Assist clients in linking with resources and a system of natural support. Help monitor and assess consumers on an on-going basis; including provision of additional services as needed. Assists individuals in adjusting to new environments. Completes paperwork requirements and maintains quality, up-to-date clinical records. Document any clinical or support services within 24 hours of providing the service. Works with family members/support system to gain support in everyone’s success. Crisis intervention as needed. Knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards, including, for example, all Metrocare policies and procedures and Quality Assurance Plan, all applicable regulatory standards. The position provides clinic-based services on Mondays and Sundays. The remainder of the positions time is spent providing clinical services in the community. Performs other duties as assigned. COMPETENCIES: The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job. Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws. Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills. Adult Competencies as outlined by Health and Human Services Commission (HHSC) of Texas for Texas Resiliency and Recovery (TRR) requirements. Knowledge of trauma-informed theories, principles, and practices. Knowledge of racial equity and racial justice in the context of behavioral health services. Knowledge and/or experience with change management related to positive organizational change. Strong sense of urgency and problem-solving skills Excellent written and verbal communication skills Must be computer savvy and proficient in Microsoft Word, Excel and Outlook; experience with an EMR system a plus Strong interpersonal and engagement skills Strong organizational and time-management skills Ability to problem solve, exercise good judgment, and make sound decisions Ability to support the agency’s mission and demonstrate sensitivity to cultural diversity and workplace Ability to juggle multiple projects with accuracy Strong administrative skills Exceptional customer service skills, over the phone and in person, with individuals in service and internal/external partners Current good driving record and maintaining good driving record. QUALIFICATIONS EDUCATION AND EXPERIENCE: Bachelor’s Degree in Social Work, Counseling or related field, and prefer a minimum of three (3) years of experience in a mental health, substance use treatment, or social services setting or; Master’s Degree in Social Work, Counseling or related field, and prefer a minimum of two (2) years clinical experience in a mental health, substance use treatment, or social services setting Bilingual English/Spanish is preferred Experience with trauma-informed services preferred, Seeking Safety, Illness Management and Recovery, and Motivational Interviewing Personal recovery experience is not required, however, knowledge of recovery support systems and 12-Step programs preferred Ability to clear background check and a safe driving record with a valid Texas Driver’s license and reliable transportation DRIVING REQUIRED: Yes TRAVEL: In county travel may be required: Daily Overnight travel required: N/A MATHEMATICAL SKILLS: Basic math skills required. Ability to work with reports and numbers. Ability to calculate moderately complex figures and amounts to accurately report activities. REASONING ABILITY: Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. COMPUTER SKILLS: Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. CERTIFICATIONS, LICENSES, REGISTRATIONS: Current State of Texas Driver License or if you live in another state, must be currently licensed in that state. If licensed in another state, must obtain a Texas Driver License within three (3) months of employment. Liability insurance is required if an employee will operate a personal vehicle on Center property or for Center business. Must be insurable by Center’s liability carrier if employee operates a Center vehicle or drives personal car on Center business. Must have an acceptable driving record.

Benefits Information And Perks

Metrocare couldn’t have a great employee-first culture without great benefits. That’s why we offer a competitive salary, exceptional training, and an outstanding benefits package:

• Medical/Dental/Vision
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Retirement Plan, including employer matching
• Health Savings Account, including employer matching
• Professional Development allowance up to $2000 per year
• Bilingual Stipend – 6% of the base salary
• Many other benefits
  
  

Equal Employment Opportunity/Affirmative Action Employer

Tobacco-Free Facilities - Metrocare is committed to promoting the health, well-being, and safety of Metrocare team members, guests, and individuals and families we serve while on the facility campuses. Therefore, Metrocare facilities and grounds are tobacco-free.

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