Overview
The Durable Medical Equipment Coordinator plays a vital role in ensuring the efficient management and coordination of durable medical equipment (DME) services. This position requires a detail-oriented individual who can navigate various electronic medical record (EMR) systems and maintain compliance with healthcare regulations. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to providing exceptional patient service.

Duties

• Coordinate the ordering, delivery, and maintenance of durable medical equipment for patients.
• Review and verify documentation related to equipment orders and patient care plans.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Brightree, and others for accurate data entry and retrieval.
• Conduct insurance verification for DME coverage, including Medicare and private insurance policies.
• Provide clerical support including filing, typing, and managing multi-line phone systems.
• Maintain accurate medical records and documentation for all patient interactions.
• Collaborate with healthcare providers to ensure proper patient care and equipment needs are met.
• Serve as a point of contact for patients regarding equipment inquiries and support.

Qualifications

• Previous experience in a medical office or clinic setting is preferred.
• Familiarity with medical terminology, health information management, and DME processes is essential.
• Proficiency in using Microsoft Office Suite and various EHR systems is required.
• Strong typing skills with attention to detail; experience with 10 key typing is a plus.
• Excellent phone etiquette and customer service skills to effectively communicate with patients and healthcare staff.
• Bilingual candidates are encouraged to apply to enhance patient communication efforts.
• Ability to work collaboratively within a team while also managing individual responsibilities effectively. This position requires a proactive approach to problem-solving and the ability to adapt in a fast-paced environment while maintaining high standards of patient care.

Job Type: Full-time

Application Question(s):

• Do you have DME experience? (required)
• Do you have at least 2 years of DME experience? (required)

Work Location: Hybrid remote in Plantation, FL 33317