About Derryberry's Mechanical:

Derryberry's Mechanical is a family-owned and operated mechanical contracting and service company specializing in commercial HVAC, plumbing, and site utilities in the Greater South East Texas area. Derryberry's has been one of Houston's most trusted mechanical contractors since 1983. The team at Derryberry's is known for their remarkable ability to install, service, and maintain a wide range of commercial building systems, ensuring quality services at a competitive rate.

Role Description:

We are seeking a highly organized and detail-oriented Service Coordinator to join our team. As a Service Coordinator, you will play a crucial role in ensuring the smooth operation of our Service Team and providing exceptional customer service to our clients. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has strong administrative and customer service skills.

Responsibilities:

• Answer incoming service calls and provide excellent phone etiquette.
• Schedule appointments and maintain the service team calendar.
• Coordinate service requests and dispatch technicians using Sage Field Operations.
• Maintain accurate records and transcribe information as needed.
• Assist with service billing and invoicing using Sage Field Operations.
• Provide exceptional customer support and address client inquiries or concerns.
• Serve as a personal assistant to the service management team, handling administrative tasks as assigned.
• Maintain office supplies and ensure the office is well-organized

Qualifications:

• Previous experience in an office or administrative role
• Strong computer skills, including proficiency in Microsoft Office Suite
• Excellent organizational and time management skills
• Ability to multitask and prioritize tasks effectively
• Outstanding communication skills, both written and verbal
• Experience in customer service or client-facing roles is preferred
• Experience with HVAC service, Plumbing service or construction receptionist duties is a plus.
• Strong desire to grow, learn new skills and move up in the company.

If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Service Coordinator!

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Ability to Commute:

• Baytown, TX 77521 (Required)

Ability to Relocate:

• Baytown, TX 77521: Relocate before starting work (Required)

Work Location: In person