JOB TITLE: Patient Care Coordinator

JOB TYPE: Part-Time

PAY TYPE: Hourly paid Bi-weekly

SUPERVISOR: Practice Manager

POSITION DESCRIPTION:

We are looking for a highly organized, neatly presented Patient Care Coordinator to be responsible for our office's front desk duties. The Patient Coordinator's responsibilities include answering e-mails and phone calls, scheduling appointments, managing patient payments, implementing referrals, and welcoming patients. You will also be required to assist with occasional clinical work, including the administration of diagnostic assessments. The position also requires flexibility and the ability to take shifts in other locations temporarily as the need arises.

Duties & Responsibilities

• Front desk duties from check in to check out process, including scheduling appointments, processing patient paperwork, insurance verification, and end of day reports
• Receive and process phone calls
• Open and sort mail
• Handle Spanish calls, if Bilingual
• Help maintain office cleanliness

QUALIFICATIONS:

• High school diploma or equivalent
• Medical Assistant Certification preferred
• Health field experience preferred
• Strong Microsoft Excel & Word knowledge, typing, & other computer skills
• Strong customer service skills & 1 year experience preferred
• Excellent verbal and written communication skills
• Strong interpersonal and organizational skills
• Well-groomed, professional appearance
• A team player
• Friendly, caring, and compassionate attitude

SCHEDULE & LOCATIONS:

Main location is 6947 Merrill Rd, Jacksonville FL 32277 but may be asked to cover shifts in other locations (Northside, Southside, Westside).

Monday through Friday 8:00 am to 2:00 pm.

Job Type: Full-time

Pay: From $16.50 per hour

Benefits:

• 401(k)
• Employee discount
• Paid training

Work Location: In person