About Job

Job Summary
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring a seamless patient experience by providing exceptional administrative support within a durable medical equipment setting. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Responsibilities

Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services and deliveries.
Schedule and confirm patient appointments, ensuring optimal use of DME resources.
Maintain accurate patient records and manage documentation in compliance with healthcare regulations.
Assist with the intake process, including collecting patient demographic information and verifying insurance details.
Collaborate with medical staff to coordinate patient care and follow-up appointments.
Handle billing inquiries and assist patients with insurance eligibility.
Ensure the office environment is welcoming, organized, and compliant with health standards.
Stay updated on medical terminology and office procedures to effectively support clinical staff and customer/patient base.

Requirements

Previous experience in DURABLE MEDICAL EQUIPMENT setting is preferred.
Familiarity with DURABLE MEDICAL EQUIPMENT is highly desirable.
Strong organizational skills with the ability to multitask in a fast-paced environment.
Excellent interpersonal skills to communicate effectively with patients and team members.
Proficiency in office software applications and electronic health record systems is an advantage.
Ability to work collaboratively within a team while maintaining a high level of professionalism.
Bilinqual preferred

Join our team as a Patient Care Coordinator and contribute to enhancing the patient experience through your administrative expertise!

Job Type: Full-time

Pay: $21.00 - $29.00 per hour

Benefits: