Summary

Immediate openings!! Looking for an experienced candidate to greets patients and verify their demographic and insurance information by performing the following duties

Responsibilities

• Greets patients and explains patient benefit information to new patients
• Explains to patients their insurance and ensures they understand what they are responsible for prior to being seen by the therapist
• Communicates and answers all insurance-related questions for patients and staff
• Verifies and enters patient demographic and insurance information
• Responsible for ensuring patients have appropriate insurance referral for treatment being rendered
• Collects insurance copays or other patient balances and reviews accounts as needed
• Answers incoming phone calls, schedules appointments, and accurately relays patient messages to providers
• Tracks and enters insurance referrals into corresponding patient charts
• Responsible for scanning and uploading any incoming patient mail or forms into electronic chart
• Collect any fees and document on fee ticket
• Monitor and return messages left in general mailbox
• Attends staff and educational meetings
• Assures business cards and patient brochures are stocked in waiting room
• Identifies no-shows and contacts patient’s to notify and reschedule
• Advises Office Manager of items that need to be ordered for the front desk
• In closing for the day, locks doors and appropriate drawers
• Acts as a liaison between insurance provider, patient, and Therapist
• Perform other related duties as assigned
• Closes office at the designated time each day, ensures readiness of the reception area for the next day

Skills

• MUST be familiar with EMR system or have worked in the Medical Field
• Team player attitude
• Organization
• Detail oriented
• Strong customer service skills
• Ability to multi-task
• Professionalism
• Time management
• Written and oral communication
• Microsoft Office, Word processing, and internet software

Education and Training

• High school diploma or general education degree (GED) and one year of related experience and/or training; or equivalent combination of education and experience

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Retirement plan
• Uniform allowance
• Vision insurance

Work Location: In person