Community Support Network (CSN) provides safe, client-centered, and compassionate care to individuals with behavioral health challenges. Our mission is grounded in safety, dignity, integrated compassion, accountability, and strengths-based growth.

Position Overview
The Recovery House Care Manager is responsible for supporting adults in a short-term post-hospitalization program using evidence-based practices. This role focuses on helping residents identify and reach their goals while engaging in positive, cooperative household activities.

Key Responsibilities

Client Services

• Conduct outreach, intake, and needs assessments with potential residents.
• Collaborate with residents to develop and implement individualized Care Plans.
• Provide ongoing case management, including benefits assistance, document support, employment linkage, housing navigation, healthcare referrals, and other community connections.
• Use evidence-based practices such as Motivational Interviewing to promote independence and social responsibility.
• Provide crisis intervention and prevention as needed.

Resident Services

• Facilitate educational classes, groups, and recreational activities.
• Support residents in maintaining household responsibilities and program compliance.
• Transport residents in agency vehicles when necessary.
• Assist in rent collection and facility upkeep, ensuring a safe, home-like environment.

Program & Compliance

• Participate in staff meetings, supervision, in-service trainings, and program planning.
• Adhere to confidentiality, agency policies, and state/federal regulations.
• Ensure program compliance with contractual and licensing requirements.

Recordkeeping

• Maintain accurate and timely documentation of resident interactions, services provided, and incident reports.

Minimum Qualifications

• High school diploma or equivalent.
• At least one year of experience working with adults with mental health challenges (or equivalent).
• Ability to meet all licensing and background check requirements.
• Reliable transportation, valid CA driver’s license, and insurability under agency auto policy.
• Strong observation, listening, and communication skills.
• Proficiency in Microsoft Word, Excel, and standard computer programs.

Preferred Qualifications

• Some college coursework in social services (may substitute relevant work experience).
• Knowledge of social rehabilitation best practices.
• Familiarity with Sonoma County Behavioral Health (SCBH) services and resources.
• Experience in team-based treatment and program planning.
• Community Health Worker experience or training.

Physical Requirements

• Lift/carry up to 20 lbs occasionally.
• Ability to climb stairs and walk with clients up to 2 miles.
• Occasional reaching and ladder use.

Job Type: Full-time

Pay: $29.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• AD&D insurance
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Care plans: 2 years (Required)

Location:

• Santa Rosa, CA 95403 (Required)

Work Location: In person