OverviewAre you organized, proactive and passionate about supporting compassionate care?Do you thrive behind the scenes, making sure everything runs smoothly for your team and your patients?We’re looking for a Patient Care Coordinator – Non-Clinical to join our team. In this important administrative role, you’ll support the daily operations of your local hospice office. From scheduling visits to coordinating referrals and managing interdisciplinary meetings, your work helps ensure that patients and families receive timely, coordinated care when they need it most.As a Patient Care Coordinator – Non-Clinical, You Will:

Report directly to the Executive Director or Administrator
Coordinate day-to-day operations of the hospice office and assigned site
Schedule patient visits requested by Registered Nurses, Social Workers, and Chaplains
Ensure timely completion of scheduled visits and maintain communication with care team
Gather and input all referral information and verify eligibility for Medicare or commercial insurance
Serve as the scribe and facilitator for interdisciplinary team meetings
Monitor and support accurate data entry across systems
Assist with general administrative duties to support clinical team efficiency
Promote company values and compassionate service in every interaction

About YouQualifications – What you’ll bring:

High School Diploma or GED required
3–5 years of experience in an administrative support role
1 year of administrative experience in a healthcare setting
Ability to manage multiple tasks with professionalism and composure
Strong communication and organizational skills
Proficient with office equipment and technology (computer, tablet, EMR systems)
Comfortable working in a fast-paced, team-oriented environment
Knowledge of hospice philosophy and the needs of terminally ill patients and their families is preferred

Preferred Experience (Not required):

Previous experience in hospice, home health, or medical office administration
Familiarity with Medicare eligibility and insurance verification processes
EMR (Electronic Medical Record) proficiency
Compassionate and respectful demeanor when communicating with families
Strong attention to detail and commitment to quality documentation

We OfferWhy Join Us?We are a national leader in home-based care with more than 430 locations across 36 states. At Gentiva Hospice, we believe that what we do matters—and how we do it makes all the difference.Benefits for All Hospice Associates (Full-Time & Per Diem):

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund

Additional Full-Time Benefits:

Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares?Apply today and become part of a team that supports patients and families with compassion—in the moments that matter most.Legalese

This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace

Keywords: hospice care coordinator, non-clinical coordinator job, hospice administration, patient scheduling hospice, hospice support staff, Medicare eligibility coordinator, end-of-life care adminLocationGentiva HospiceOur CompanyAt Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.Our nationwide reach is powered by a family of trusted brands that include:

Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Patient Care Coordinator Non-Clinical

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