About Job
- LTSS service care manager will have 3 days of travel for visits seeing the members in their home and 2 days working remote for documentation of assessments as well as any follow up and tasks required to work .
- SC will be assessing the member for approval or denial of personal attendant services to assist with Activities of daily living by filling out a H2060 form in the field . ·
- LTSS Service CM will fill out a required assessment and all forms, document their assessments and submitting for authorization or denial of services within a 3Business day turnaround.
- Evaluates the needs of the most complex and high risk members and recommends a plan of care for the best outcome
- Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
- Provides and/or facilitates education to long-term care members and their families/caregivers on topics such as preventive care, procedures, healthcare provider instructions, treatment options, referrals, prescribed medication treatment regimens, and healthcare benefits.
- Educates on and coordinates community resources, to include medical and social services.
- Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (e.g., meals, employment, housing, foster care, transportation, activities for daily living)
- Ensures appropriate referrals based on individual member needs and supports the identification of providers, specialists, and community resources.
- Ensures identified services are accessible to members ·
- Maintains accurate documentation and supports the integrity of care management activities in the electronic care management system.
- Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
- Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner · Performs other duties as assigned · Complies with all policies and standards
Must meet Quality standards of assessments of 92% or above ·
Documentation must be completed for assessments within 3 Client turn around time · Required travel of 75% ·
Mileage reimbursement provided for member facing visits
Travel within the MRSA West Area 3 days a week , work remotely 2 days .Must haves: LVN/LPN or Care Management experience. Working the aged , blind or disabled population 5+ years or more. Bilingual strongly preferred (Not Required). Preferred: Must be Tech Savvy (MS Excel, MS Teams, MS Office Suite), Must be able to work in Fast-paced environments. . Prefer Social Work, LVN, Medical background that would require at least a bachelor's degree or 2 - 4 years of related equivalent experience.
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