Job Summary

Do you enjoy making people feel genuinely welcome?

We're more than an endodontic office — we're part of the community. Our referring doctors and patients are our neighbors and friends.

We're looking for someone in our Oakland, El Cerrito and Hawyard locations who understands that how you greet someone, how you help them through a tough moment, and how you say goodbye can shape their entire visit.

What We're Looking For

Here's what we're hoping to find:

• You notice the little things. You remember someone's name, follow up after their visit, or pick up on signs when they seem a bit off and offer some reassurance.
• You are able to multi-task calmy
• You take pride in doing things right. . Whether it's double-checking the schedule or helping someone understand their insurance, you're thoughtful and thorough.
• You're calm when things get busy. When the phones are ringing and patients are checking in, you keep things running smoothly.
• You're kind, even on the tough days. A warm smile and a genuine tone go a long way — and you know how much it matters.

A Day in the Role

• Welcome patients and help them feel at home
• Coordinate the schedule and manage appointments
• Answer questions with patience and clarity
• Communicate with our clinical team to keep the day flowing
• Handle payments and insurance with accuracy
• Keep records organized and secure

Your Background

Experience in a dental or medical office is a plus — but it's not everything. What really matters is your character. If you've worked in retail, hospitality, customer service — and you know how to take care of people — you'll do just fine.

About Us

We're a legacy endodontic office that has been around for over 50 years. We care about our patient's experience both in and out of the treatment room. No one wants a root canal- ever. We do ourvery best at all times to guide our patiensts to the best possible experience and outcome during their visit.

What You Can Expect From Us

• Supportive team that's got your back
• Ongoing learning – we'll train you, and we'll grow together
• Meaningful work – every day, you'll play a part in someone's care
• Retirement- 401k Managed by Merrill Lynch with a historically good returns
• Flexibility – A caring management team that understands life happens.

Interested?

Send us your resume and tell us about a time you went out of your way to help someone. It could be anything — at work, at home, or in your neighborhood. We want to get a feel for who you are, not just where you've worked.

We personally review every application.

Job Type: Full-time

Pay: $23.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)

Schedule:

• Monday to Friday and some Saturday rotations may be required

Work Location: In person

• Greet patients warmly and assist them with the check-in process.
• Schedule and confirm patient appointments, ensuring efficient use of time slots.
• Maintain accurate patient records and manage electronic health information systems.
• Communicate effectively with patients regarding their treatment plans and follow-up care.
• Coordinate with medical staff to ensure timely delivery of services and address any patient concerns.
• Process insurance claims and verify patient insurance coverage as needed.
• Educate patients on office policies, procedures, and available services.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.

Skills

• Experience in a medical or dental office setting is highly desirable.
• Strong understanding of medical terminology to facilitate effective communication.
• Proficiency in medical administrative support functions, including scheduling and record management.
• Excellent organizational skills with attention to detail to maintain accurate patient information.
• Ability to work collaboratively within a team environment while also being self-motivated.
• Exceptional interpersonal skills to provide compassionate care and support to patients.
• Proficient in using office software applications and electronic health record systems.

This role is essential for enhancing the overall patient experience and ensuring that healthcare operations run smoothly. Candidates who are passionate about patient care and possess the required skills are encouraged to apply.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)

Work Location: In person