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Lead Care Manager - Palm Springs

Heritage Health Network
place Palm Springs, 92263
local_atm $21 - $25 an hour
Experience:
Avoidant Personality Disorder
ECT
Individuals
Racial Justice Allied
Milieu
Residential Treatment Facilities (RTC)

About Job

As a Case Manager at Heritage Health Network (HHN), you will play a pivotal role in providing comprehensive care coordination for members through our Enhanced Care Management (ECM) program. Working as part of a multidisciplinary team, you will ensure our members receive culturally responsive, person-centered care tailored to address their diverse health and social needs.

This role combines remote work, in-office responsibilities, and field engagements, with work arrangements tailored to meet program and member needs.


Requirements

  • Experience: Experience in care management, particularly in community-based settings, preferably with knowledge of Medi-Cal benefits and ECM requirements.

  • Person-Centered Approach:
    Strong empathy, cultural competence, and commitment to providing individualized care.

  • Teamwork:
    Ability to work effectively within a multidisciplinary team environment.

  • Communication Skills:
    Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations.

  • Healthcare Knowledge:
    Understanding of healthcare systems, community resources, and regulations.

  • Mobility:
    Willingness to travel within Riverside and San Bernardino counties for home visits and community engagement.

  • Bilingual Skills:
    Preferred to communicate effectively and serve our diverse member populations.


Benefits



  • Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date.

  • Paid Time Off:
    Sick time, paid holidays, and vacation time to support work-life balance.

  • Compensation and Incentives:
    Competitive salary with annual merit increases and quarterly bonus opportunities.

  • Flexibility:
    Work-from-home options several days a week.

  • Professional Growth:
    Opportunities for career advancement and continued professional development.

Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.

Professional Field

professional badgeOther Behavioral, Mental, or Healthcare Field

Patient Focus

Diagnoses

Avoidant Personality Disorder

Therapeutic Approach

Methodologies

ECT

Modalities

Individuals

Practice Specifics

Populations

Racial Justice Allied

Settings

Milieu
Residential Treatment Facilities (RTC)
Telehealth/Telemedicine
Home Health/In-home