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CSR- Service Coordinator (Dispatching & CS)

FlexStaff
place Green Bay, 54302
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Full Time

About Job

Are you highly organized, calm under pressure, and great at juggling moving parts? Do you thrive in a fast-paced environment where your decisions make a real impact? If so, we want to meet you!

Our client—a trusted, family-owned business with deep roots in the community—is growing, and we’re looking for a dependable, detail-oriented Customer Service/Delivery Dispatcher to help us deliver top-tier service to our customers. If you're ready to step into a vital role where no two days are the same, this could be the perfect fit for you.

  • Be the friendly face —greet walk-in customers and process transactions with a smile.

  • Answer incoming calls and provide top-notch support to customers with care and confidence.

  • Coordinate and schedule service and delivery appointments.

  • Assist with basic troubleshooting and service-related questions.

  • Support the deliver drivers and technicians by entering daily job info and keeping things organized.

  • Manage data entry tasks to help track our productivity and success.

  • Keep customers in the loop by calling ahead for scheduled deliveries and services.

  • 1+ year of customer service experience (bonus points if you’ve worked in service dispatching!)

  • Proficiency in Microsoft Office (especially Excel)

  • A sharp eye for detail and a problem-solving mindset

  • Excellent communication skills, both inside and outside the team

  • Great at multitasking and time management

  • Positive attitude, friendly personality, and passion for personal growth


If you are interested, please call our office immediately for more information at 920-965-8350 - apply online at www.flexstaff.com or send your resume to greenbay@flexstaff.com

Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.


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