About Job
Position Summary:
We are seeking a highly motivated and experienced Regional Strategic Account Director to lead and manage our top accounts within the utility sector in the Los Angeles area. This role requires a strategic thinker with a proven track record of building and maintaining strong client relationships, driving revenue growth, and delivering exceptional customer service.
Essential Duties and Responsibilities: (Include the following: other duties may be assigned)
- Develop and execute comprehensive account plans for assigned strategic accounts, aligning with OSS business objectives.
- Develop and maintain relationships with manufacturers/suppliers as well as the end customer, from individual contributors up through VP/Director levels
- Proactively maintain existing business, as well as identify and pursue new business opportunities within existing accounts.
- Conduct regular business reviews with customers and manufacturers to assess performance, address concerns, and identify areas for improvement.
- Lead several internal multi-disciplinary teams involved with supporting customer business, including assembled/engineered products, tools & safety, and commodities/warehouse/logistics/supply chain to achieve goals and exceed customer expectations.
- Develop and implement effective sales strategies to penetrate key accounts and drive revenue growth.
- Ensure high levels of customer satisfaction by delivering exceptional service and resolving issues promptly.
- Proactively identify and address potential customer challenges and risks.
- Lead, mentor, and manage a team of professionals to maximize performance and productivity.
- Collaborate with other departments to align regional strategies with overall company goals.
- Communicate effectively and consistently to the customer, by leading in-person and Teams meetings, organizing and deploying project kickoffs, providing sales and inventory reporting, attending customer training, marketing and social events
Compensation details: 165000-200000 Yearly Salary
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Patient Focus
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