About Job
Job Summary:
We are seeking a highly organized and friendly Front Desk Receptionist / Patient Care Coordinator to join our busy dental office. The ideal candidate will have previous dental experience and will be responsible for managing front desk operations while providing exceptional patient care. You will be an integral part of our team, working alongside a staff of 20, including two doctors.
Key Responsibilities:
- Greet and assist patients in a warm and professional manner
- Schedule and confirm appointments, ensuring efficient use of the doctors' time
- Manage patient records and maintain confidentiality
- Process patient payments and handle insurance claims
- Answer phone calls and respond to inquiries regarding services and procedures
- Coordinate with dental staff to ensure smooth patient flow
- Assist with administrative tasks as needed
Skills and Qualifications:
- Previous experience in a dental office is required
- Strong communication and interpersonal skills
- Proficient in using dental software and office equipment
- Ability to multitask and work in a fast-paced environment
- Excellent organizational skills and attention to detail
- Compassionate and patient-focused approach
We offer a supportive work environment and opportunities for professional growth.
We also offer a competitive bonus based on the offices net production. Benefits also offered.
If you are passionate about patient care and have the required experience, we encourage you to apply.
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