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MLK BHC Residential - Intake Coordinator I

HEALTHRIGHT 360
place Los Angeles, 90081
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Full Time

About Job

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

HealthRIGHT 360 offers residential treatment services designed to serve individuals and families with substance use disorders and co-occurring mental health disorders. Our program helps clients address addiction and related issues, increase skills, manage stressors, connect to supportive service, and build a foundation for lasting recovery. Residential programs run 24/7 and Individual and group therapy, family therapy, individualized case management, treatment planning, drug and alcohol counseling, Medication support services, and crisis intervention.

Benefits And Perks

  • HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
  • Employees qualify for public loan forgiveness programs
  • Training and professional development opportunities
  • Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

The Intake Coordinator I is responsible for the initial assessment of candidates to determine medical necessity, completion of program admission forms, ASAM assessment, and urgent referrals regarding medical and mental health needs. The Intake Coordinator works in conjunction with Treatment Facility Director and the other Intake Coordinators to provide a warm hand off to the client’s treatment team, assuring new clients are stabilized, and urgent needs have been addressed. The Intake Coordinator I will work closely with Counselors, Case Managers, Therapists, and other team members to coordinate and monitor client issues.

The underlying responsibilities for the Intake Coordinator to the client population include but not limited to assessment of needs, care planning, education, information, and referral.

This is a union position.

Key Responsibilities

Direct Service:

  • Provide mental health/level of care assessments and diagnoses for adults seeking Residential services.
  • Consults regularly with Residential staff to ensure clients meet criteria for safe admission to appropriate level of treatment.
  • Provides crisis intervention and referrals to high-level of care as necessary.
  • Go to co-located sobering center site, as needed, to perform mental health/level of care assessments with clients seeking residential treatment upon release.
  • Facilitates group sessions focused on substance use recovery, trauma recovery, co-occurring mental health symptoms, and other personal change topics.
  • Provide thorough written documentation of all services provided in compliance with regulations, contracts, and behavioral health standards.
  • Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes.
  • Attends regular supervision, training, meetings, and events related to furthering professional development.

Clinical Documentation

  • Write and complete all progress notes within 72 hoursof service delivery.
  • Maintains compliance with due dates for all clinical documentation.
  • Writes client progress letters and court reports and obtains final approval from the supervisor.
  • Documentation must maintain in compliance with agency policy and procedures, HIPAA, 42-CFR, DMH, and SAPC standards.
  • Completes all assigned URCs within a timely matter.

Administrative

  • Maintains full compliance with CCAPP or CADTP requirements for registration and certification.
  • Attends and actively participates in assigned Clinical Group Supervision.
  • Completes all assigned training and Relias trainings in a timely manner.
  • Transports clients as needed.
  • Completes client UA tests and documents test results.

And perform other duties as assigned.

Qualifications

Education, Certification, and Experience

  • Registered or certified AOD counselor from an accredited agency.
  • Minimum two years of experience in dual diagnosis substance abuse treatment in an inpatient or residential community mental health setting.
  • Experience conducting assessments and providing appropriate diagnoses.
  • Experience with Mental Health Medi-Cal procedures.
  • Has valid driver’s license and able to pass an agency driving test to use agency vehicle for off-site visits.

Background Clearance

  • Ability to obtain and maintain satisfactory background check.
  • Ability to obtain and maintain live scan clearance.
  • Must be fully vaccinated against COVID-19, including booster shots. Medical or religious exceptions are not available.

Knowledge

  • Familiarity with Drug-Medical and ASAM Criteria is a plus.

Skills And Abilities

  • Ability to work with a diverse population while withholding judgment.
  • Willingly open to learn and understanding different perspectives.
  • Ability to enter data into various electronic systems while maintaining integrity and accuracy of data.
  • Ability to handle sensitive information in a confidential manner.
  • Demonstrated clinical paperwork, timely record keeping abilities and dual entry.
  • Fluent/certified bilingual (English/Spanish) preferred.

Must complete background check or livescan clearance.

We will consider for employment qualified applicants with arrest and conviction records.