Home Instead is the world’s leading provider of in-home care, dedicated to helping older adults live safely and independently at home, without compromising their quality of life. Whether in need of occasional respite care or full-time support, our carefully selected Care Pros provide top-notch care, giving families peace of mind. Backed by our parent company, Honor Technology, Home Instead is innovating the aging experience by combining cutting-edge home care solutions with over 30 years of compassionate service.

This is a full-time, on-site role located in Houston, TX for a Service Coordinator. As a Service Coordinator, you will be responsible for scheduling client care services, ensuring seamless communication between clients and Care Pros, and maintaining accurate client care records. Day-to-day tasks include coordinating with clients and Care Pros, managing schedules, resolving issues promptly, and providing excellent customer service to both clients and their families.

• Excellent organizational and time management skills
• Strong communication and interpersonal skills
• Experience in customer service and client relations
• Ability to manage schedules and coordinate care services efficiently
• Problem-solving skills and ability to handle issues proactively
• High degree of confidentiality and professionalism
• Proficiency in computer applications and office software
• Previous experience in healthcare or home care coordination is a plus
• Bachelor's degree in a related field is desirable