Job Summary

The Service Coordinator will support LINX Security in tactical projects, break fix and troubleshooting response for customers. Service Coordinators will provide assistance and expertise to customers and employees.  The Service Coordinator will work closely with the Service Lead to efficiently resolve customer issues in a timely and customer friendly manner. The Service Coordinator will maintain a high degree of professionalism and excellent interpersonal and communication skills.

About LINX

Join a team that connects people through technology. We design, install, and support commercial network cabling for data centers, multimedia, security, and wireless systems.

In 2003, industry experts founded LINX to create the workplace they wanted—one built on integrity, teamwork, and innovation. These core values drive us daily, shaping a culture where employees grow and take pride in their work.

Headquartered in Denver, CO, with regional offices in Seattle, WA; Salt Lake City, UT; San Antonio, TX; Atlanta, GA; Cheyenne, WY; and Des Moines, IA, we’re growing fast! With AI, remote work, and digital transformation accelerating, now is the time to build your future with LINX.

Essential Duties And Responsibilities

• Respond promptly to customer service needs in alignment with contract requirements.
• Accurately document critical information and relay it to field personnel.
• Handle customer communications via phone and email professionally.
• Communicate clearly with the service team regarding calls, materials, and updates.
• Navigate and maintain records in the CRM system efficiently.
• Demonstrate initiative to improve processes and create efficiencies.
• Learn and support functions in Great Plains Accounting and material procurement.
• Understand billing procedures and service contract requirements.
• Track and manage badging requirements for field staff when needed.
  
  

Minimum Requirements

• Proficient in Microsoft Office
• Quality communication skills in person and by phone.
• Aptitude to adapt to other technology systems that are used in the Service Division.
• Experience in team coordination and resource scheduling.
• Motivated to help develop division process and efficiencies.
• Experienced in working in a fast-paced environment and maintain stability. 
  
  

Pay Rate

$20.00 - $24.00/hour

TEAMLINX Offers Great Benefits Including

• 401K with 50% employer match up to first 4%
• Insurance options including Medical plans with Flexible Spending and/or Health Savings Accounts, Disability, Dental and Vision
• 8 Paid Holidays
• 3 weeks Paid Time Off (PTO) combining sick pay and vacation days
• Career growth opportunities
  
  

Posting Deadline

This job posting is open until filled and may close at any time without notice.

We are an equal opportunity/affirmative action employer. We consider candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or status as a protected veteran, and encourage minorities, females, veterans, and individuals with disabilities to apply.