Company Overview

BrightStar Care is dedicated to providing a higher standard of care that empowers clients to live well at every stage of life. Our professional care team, led by a Registered Nurse Director of Nursing, delivers expert and compassionate personal care, ensuring that our clients and their families receive the support they need.

Summary

We are seeking an Intake Coordinator to join our team at BrightStar Care. In this role, you will play a vital part in the client intake process, ensuring that new clients receive the highest level of service from the moment they reach out, to scheduling caregivers and CNA visits. Your contributions will help us maintain our commitment to delivering exceptional care.

Responsibilities

• Manage the intake process for new clients, ensuring all necessary information is collected accurately.
• Schedule caregivers and CNA visits.
• Provide exceptional customer service by addressing inquiries and concerns promptly.
• Maintain organized records of client information and documentation in compliance with regulations.
• Provide an exceptional experience by answering phones from clients, families, and employees.
• Assist with general office needs.

Requirements

• Proven experience in customer service or administrative roles in healthcare.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Familiarity with phone systems and clerical duties is required.
• Ability to accurately enter information into office system.

If you are passionate about making a difference in people's lives through exceptional care coordination, we invite you to apply today and become part of our dedicated team at BrightStar Care!

Job Type: Full-time

Pay: $36,000.00 - $40,000.00 per year

Benefits:

• Paid sick time
• Paid time off

Medical Specialty:

• Geriatrics
• Home Health

Schedule:

• Monday to Friday
• On call

Experience:

• Home health: 1 year (Required)
• administrative assistant: 2 years (Preferred)

Ability to Commute:

• Tinley Park, IL 60487 (Required)

Work Location: In person