About Job

Join Our Team at Native American Connections!

Who We Are:
Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.

Our Mission:

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

Why Work With Us?
When you join NAC, you're not just taking a job — you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures.

What We Do:

Behavioral Health Services: Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
Affordable Housing: Safe, stable, and supportive housing options — from transitional housing to permanent low-income housing.
Community Development: Revitalizing neighborhoods and preserving Native heritage through community-based projects and education.

Our Values:
Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability

Now Hiring:
We are seeking compassionate, mission-driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.

If you’re passionate about social change, cultural advocacy, and serving diverse communities with dignity and care — NAC is the place for you.

Based in Phoenix, Arizona | ️ 501(c)(3) Nonprofit Organization

Apply Today & Make a Difference Tomorrow:
Visit https://www.nativeconnections.org/careers-at-nac/ to view open positions and join our circle of care.

Housing Case Manager (Surprise Bridge)

Property: Surprise Bridge Housing: 12215 W Bell Rd

Hours: M-F, 10am-730pm

POSITION SUMMARY:
The position of housing case manager provides the necessary stability to a chronically homeless population who become the residents of the property through initial move in orientation of community rules and program rules, case management services, and enforcement of all property rules and state and federal laws. For residents residing at Native American Connections properties.

RESPONSIBILITIES:

Case management at this community relies on the collaboration and communication of this all case managers, property managers and on-site service providers
Outreach and identify chronically homeless individuals that meet the requirements for the housing community through the use of the approved Assessment tool
As part of the management team, participate in all move-ins to do an orientation of programs available to the resident.
Engage residents in programs and events through outreach, encouragement, and involving residents in their community
Complete initial case plan within 5 days of move-in; complete intake forms with clients and evaluate the level of need for workforce case mgt services within 5 days of move-in; complete and update resident services case management plans and files monthly.
Deliver and/or facilitate life-skills development curriculum for individuals and groups. Connect clients to community resources that offer life skills and employment assistance. Working closely with the Resident Services Coordinator.
Maintain a strong working relationship with NAC outpatient services and referrals for behavioral health counseling as appropriate
Provide referrals for emergency stabilization as needed; provide referrals for and/or deliver Financial Education: take requests and pick up food boxes; manage bus pass program ; refer (and follow-up) to DES, applications for food stamps, AHCCCS as needed; Work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements
Maintain timely, accurate written file documentation on participant attendance, services and progress, rental history and recertification of income, become proficient in HMIS computer software programs for case management data, and utilize the system to benefit your case management documentation.
Conduct monthly community meetings, health and safety issues, and resident conduct through the community through one on one education of the residents as needed.
Other duties as assigned

EDUCATIONAL REQUIREMENT:

Bachelor’s degree preferred.

WORK EXPERIENCE/SKILLS REQUIREMENT:

Two years’ experience working with the chronically homeless population
Two years’ experience in service delivery or any combination of related education, professional training or work experience which demonstrates the ability to successfully perform duties
Knowledge of the economic, educational and social problems of Native Americans and referral services
Must be able to work well with others in a team approach
Excellent communication skills – written and oral
Experience in working with the Native American population preferred
Possess and maintain a valid Arizona driver’s license and reliable transportation and clean driving record.
MS Office skills

NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American Applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be necessary.
DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.
FAIR LABOR STANDARDS ACT:
This position is considered to be Exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per workweek.