About Job
Position Summary:
Massachusetts Ready Mix is seeking a hands-on and results-driven Quality Control Manager to lead our concrete QC operations and uphold our core value of Quality. This individual will report to the Director of Quality and oversee day-to-day quality control processes, interface with state Department of Transportation (DOT) agencies and customers, manage concrete mix designs, and drive R&D initiatives to improve product performance continually. This role is critical to ensuring our concrete meets all technical requirements, performance standards, and customer expectations.
Key Responsibilities:
- Lead and manage the QC team across MRM and job sites
- Represent MRM in a professional manner when dealing with state DOTs, third-party inspectors, and project stakeholders
- Develop, review, and maintain concrete mix designs for a variety of applications
- Oversee product testing and analysis, including slump, air, strength, and temperature
- Manage material qualifications, batching tolerances, and field troubleshooting
- Handle NCRs, quality notifications, and customer complaints with urgency and professionalism
- Provide training and guidance to plant and field personnel on QC best practices
- Work with operations and sales teams to align product performance with customer and spec requirements
- Drive innovation and research in mix designs (e.g., sustainability, strength gain, SCC, specialty mixes)
- Maintain documentation and compliance with relevant ACI, ASTM, and DOT standards
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