PENNSYLVANIA INTEGRATIVE CLINICAL SERVICES, Inc.

JOB DESCRIPTION

Job Title: Director of Clinical Services

SUMMARY The Director of Clinical Services is responsible for overseeing and developing the Clinical department including hiring, supervision, evaluation, and scheduling. The Director of Clinical Services will also develop, plan, and implement strategies for program continuation and growth. The Director of Clinical Services will also provide clinical training to clinical staff and interns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supervise and oversee all aspects of the clinical department following the agency mission demonstrated by setting departmental goals and objectives. Evaluate existing contract compliance, monitoring and reporting to ensure all goals are being met.

• Project, develop, and monitor revenue and expense budget for fee for service programs that includes private pay. Work effectively with Finance staff to develop an efficient billing system.

• Hiring, supervision, evaluation, scheduling, promotion, corrective action of paid and volunteer personnel (interns) within the department.

• Develop, plan, and implement strategies to manage program growth and ensure self-funding and sustainability of the program. Regularly review and recommend changes in program services to meet client needs with particular emphasis on services for underserved populations, oversight of program evaluation and quality assurance functions for department including assessment of applicable legal and professional requirements and monitoring treatment plans for clients. Ensure contract compliance for department and volunteer personnel within the department. Initiate, implement, and monitor compliance with evidence-based practices.

• Work with other members of the management team to assure successful communication and coordination between all programs and participate in strategic planning.

• Regularly provide clinical training to clinical services staff and interns.

• Recruitment of clinical interns, conduct outreach and maintain working relationships with graduate schools.

Other duties may be assigned

QUALIFICATIONS

• Licensed Mental Health Professional

• Three to five years of program management experience and staff supervision, including expertise transforming clinical staff into a highly functional team

• Proven experience understanding and demonstrated ability to generate revenues for clinical services

• Experience with different types of client billing systems

• Experience and confidence identifying and implementing evidence-based practices

• Program development, evaluation, and organizational skills

• Strong written and oral communication skills

• Proficiency in computer skills, especially using Outlook, Word, Excel and customized databases

• Ability to work in and adapt the culture of a multi-cultural, community-based organization

• Commitment to maintain confidentiality

• Understanding of the Agency’s mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances

• Good inter-personal skills, ability to relate well with persons from a variety socioeconomic and cultural groups.

EDUCATION and/or EXPERIENCE

• A minimum of a Master’s Degree in in counseling, rehabilitative counseling, social work, clinical psychology.

• Maintain current, active behavioral health or social work license (LPC, LMFT, LSW, LCSW, licensed psychologist)

• At least three years post Master’s Degree experience providing mental health treatment including psychotherapy, counseling and assessment is required.

HOURS OF WORK

40 Hours

LANGUAGE SKILLS

Ability to read and interpret documents such as procedure manuals and work instructions. Ability to write routine reports and correspondence. Ability to speak and communicate well with customers and staff.

OTHER SKILLS AND ABILITIES

Must have customer service skills

Must be able to work independently

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the work day. Proper lifting techniques required. May include lifting up to 50 pounds for files, computer printouts on occasion.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.