Job Summary
We are seeking a highly organized and motivated Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, ensuring excellent client service, and supporting the overall efficiency of our operations. This role requires strong communication skills and the ability to handle multiple tasks effectively while providing exceptional customer support.

Responsibilities

• Manage and coordinate appointment schedules for all technicians, ensuring optimal time management.
• Provide outstanding client services by addressing inquiries and resolving issues promptly.
• Communicate effectively with clients to confirm appointments and provide necessary information.
• Analyze client needs to enhance service delivery and improve customer satisfaction.
• Collaborate with team members to ensure a seamless flow of information and services.
• Maintain a clean and organized workspace to promote a professional environment.

Requirements

• Proven experience in automotive client services or customer support roles.
• Excellent communication skills in English, both written and verbal.
• Proficiency in computer systems for data entry and scheduling tasks.
• Ability to analyze situations and provide effective solutions.
• Strong organizational skills with attention to detail.
• Ability to work independently as well as part of a team.

If you are passionate about providing exceptional service and thrive in a fast-paced environment, we encourage you to apply for the Appointment Coordinator position.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Work Location: In person