About Job

Position Summary

The Clinic Nurse is key to providing support for our providers, safe care for our patients, strengthening operational quality, and ultimately improving clinical patient outcomes. The Clinic Nurse assists in the care coordination of our patient’s healthcare needs, and serves as a teacher, advocate, and navigator for these patients within the context of the care team. This nurse will be responsible for providing direct nursing care, performing nursing assessments, participating in the continuity of patient care, being a servant-leader, and helping improve patient outcomes within the role of a clinic nurse.

Principal Duties and Responsibilities*

Provides clinical and administrative support for providers within the care team model. This includes:
Serving as a liaison between providers and their patients
Communicating abnormal lab results and treatment plans to patients as outlined by the provider and/or protocols
Providing patient education in areas such as chronic disease, medications, prenatal care, and wellness
Working with other members of the care team to coordinate patient care, referrals, DME orders, care management, and hospital/ER follow-up
Executing nursing care under the direction of the provider, such as: medication injections, wound care and dressing changes, and assisting in procedures
Navigating medication changes and prior authorizations due to insurance requirements under standing orders and the guidance of the provider
Obtaining pre-authorizations for diagnostic testing as required by insurance
Manages the clinical phone line. Assists pharmacies, responds to patient requests, conducts triage, and conveys messages to and from providers, clinics, specialists, and other care team members.
Directs the assessment of acutely ill patients who present to the clinic in person or via phone to ensure efficient workflow.
Provides nursing care to patients who present through the Nurse Visit Schedule. This may include, among other types of visits: BP checks, wound care, diabetes patient education, medication administration, triage, pregnancy tests/counseling, and conveying test results.
Collaborates with medical support staff and assists with prioritizing clinical tasks to ensure efficient workflow.
Assists with training and competency verification of medical support staff.
Ensures all emergency equipment and clinic use medications are properly stocked, stored, and logged (as applicable) for the care of patients at their clinic site.
Participates in care team meetings and quality meetings and other meetings as directed by the Chief Medical Officer.
Documents all activity appropriately in the Electronic Medical Record.