Responsibilities:

• Maintains and monitors approved pricing for customer base.
• Mines & tracks our customer web portals and other planning sites to retrieve demand and enters those orders.
• Enters direct PO's, while assuring that all POs received are at the correct price and resolves discrepancies with the KAM.
• Works closely with the KAM to prepare and maintain long range forecasts for planning, procurement and operations groups within Paragon and FP.
• Communicates with customer buyers and planners to clarify forecasts and PO issues and intelligent shortfalls, while tracking key metrics.
• Financial and SKU based Forecast accuracy:
• Analyzing forecast effectiveness of shortened lead times and improved inventory turns
• Support profitability analysis by customer and product.
• Works with accounting to make sure that orders and pulled inventory is invoiced in a timely manner.
• Communicates shipment and delivery information to the customer.
• Communicates with and works to prioritize with the customer when there are delivery shortfall issues or capacity constraints.
• Works closely with the KAM to escalate supply and delivery issues with the customer.
• Provides new business prospecting support for the relevant VP of Sales & Business Development

Requirements:

Preferred Qualifications:

• Knowledge of water treatment product line and technologies
• Understanding of markets served by water filtration and treatment industry
• Understanding of channel dynamics, relationships within the dealers, distributors and national accounts servicing the water filtration and treatment industry
• A bachelor's degree in business administration or higher education a plus

Required Qualifications:

• Demonstrated unwavering ethical character while managing challenging business situations
• Ability to work and communicate with people at all levels across the organization
• Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Ability to work as part of a team and autonomously, managing multiple clients and projects simultaneously
• Have 1+ years of sales support or customer service experience, in companies involved in consumer goods a plus and a proven track record for meeting and exceeding goals
• Excellent verbal and written communication skills
• Extremely organized and able to easily multi-task large volumes of projects at once
• Ability to adapt quickly to changing needs of customers and internal processes requirements
• Must have experience using Microsoft Office (Word, Excel, Power Point or Access)
• Must be comfortable with a sales process

Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.