Job Posting Title:

Financial Aid Counselor III - TLS/Terry - Office of Scholarships and Financial Aid

Hiring Department:

Office of Scholarships and Financial Aid

Position Open To:

All Applicants

Weekly Scheduled Hours:

40

FLSA Status:

Exempt

Earliest Start Date:

Aug 01, 2025

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

Our goal is to recruit and support staff and students with a wide range of backgrounds, ideas, and viewpoints. Must be eligible to work in the United States on a full-time basis for any employer.

Purpose

The Financial Aid Counselor III-TLS/Terry position possesses a level of knowledge that allows them to assist with setting procedures, monitoring various reports, and ensuring completion of projects assigned by their direct supervisor and upper management. Serves as financial aid advisor for an assigned caseload of scholarship awardees, including Texas Leadership Scholars, Terry Scholars, Impact Scholars, and University Leadership Network students.

Responsibilities

• Monitors financial aid files for scholarship students by reviewing student eligibility and verification issues, awarding financial aid, and resolving financial aid disbursement issues. Monitor and verify applicant eligibility. Reviews continuing students’ eligibility for scholarship renewal. Assist students during orientation and registration as needed. Research process and procedural problems and recommend solutions to remove barriers. Proactively identify students affected by financial aid barriers through data review and analysis. Communicate with students regarding their scholarship, financial aid, and other applicable information.
• Maintain policies and procedures manuals for programs and how they interact with other aid. Prepare and maintain forms, reports, and files. Maintains up-to-date knowledge on laws, regulations, and policies governing programs administered by OSFA and other campus partners. Ensures relevant parties are informed of regulations. Coordinates with scholarship foundations, the Texas Higher Education Coordinating Board, and other UT offices to ensure scholarship funds are compliant with source requirements. Interact with other University departments, state and federal agencies, and industry partners.
• Assist OSFA with financial aid and scholarship processing, including monitoring output, verifying applicant eligibility, and resolving eligibility issues. Review and resolve financial aid and scholarship files. Award state, university, and federal financial aid funds to students.
• Other duties as assigned.
  
  
  

Required Qualifications

Bachelor's degree. A combination of 4 years of experience in student financial aid, student personnel, student services, or related experience. Willing to work evening and weekend events as required. Occasional overnight travel may be required. Must be organized, detail oriented, and customer focused. Candidate must have superior communication and time management skills and a professional demeanor. Must be capable of multi-tasking in a high stress environment. Must be able to prioritize work assignments to complete work within required time periods. Must divest of any stock or ownership interest in student loan lender before start of employment. Shares in publicly traded mutual fund or similar investment vehicle are exempt. For more info, read the UT Austin Policy on Individual Conflicts of Interest. As a condition of hire and continued employment, must be in good standing on all federal student loans and must grant permission for the office to access NSLDS to verify such standing.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Master’s degree. More than the required years of experience. Extremely detail oriented. Excellent interpersonal skills. Ability to handle stressful situations with composure. Knowledge of and proficiency with software including MS Word and Excel. Ideal candidate will be able to set priorities and manage multiple projects. Ability to remain productive in a fast-paced, shared

space environment with frequent interruptions. Spanish-speaking.

Salary Range

$54,000

Working Conditions

• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Position requires in-person work three days each week, with flexibility for remote work two days per week. Exceptions may be approved at supervisor discretion and for those qualified for ADA accommodations.
  
  
  

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest
  
  
  

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.