Medical Receptionist / Patient Care Coordinator – Matthews or Ballantyne
Full-Time (30–32 hours/week)
Compensation: TBD, based on experience

About the Role:
We are a physician-owned medical wellness practice hiring two Patient Care Coordinators — one for our Matthews office and one for our South Charlotte (Ballantyne) office. This is a front desk role in a dynamic, patient-focused environment offering medical weight loss, aesthetics, hormone therapy, and sexual wellness services.

While each coordinator will be based at one location, cross-training at both offices is required to ensure smooth operations and coverage.

Key Responsibilities:

• Greet patients, manage check-ins, payments, and appointments
• Handle phone calls and respond to patient inquiries professionally
• Follow up with leads to convert interest into booked consultations
• Assist with patient intake and EMR documentation
• Assist with training and support new front desk team members
• Provide occasional coverage at the alternate location if needed

Qualifications:

• 1+ year experience in a medical, dental, or wellness office
• Excellent communication and multitasking skills
• Prior clinical experience is a plus
• Spanish-speaking is a plus
• Tech-savvy; experience with EMR and online scheduling preferred
• Emotionally mature, professional, and dependable
• Must have reliable transportation and flexibility to train at both offices

Benefits:

• PTO after 90 days
• Paid holidays (if scheduled)
• Employee discounts on services and products
• 401(k) with company match after 1 year

To Apply:
Apply directly through Indeed and complete a short application at:
https://learn2lose.com/careers/

Compensation & Benefits

• PTO after 90 days
• Paid holidays (if on scheduled workdays) after 90 days
• Employee discounts on services and products after 90 days
• 401(k) with company match after 1 year

How to Apply

• Please submit your resume through Indeed along with a cover letter explaining why you'd be a great fit for this position and why it appeals to you, and how your prior experience will add value to our type of non-insurance based wellness practice.
• Then fill out a job application at https://learn2lose.com/careers/

We are excited to hear from you!

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 30 – 32 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person