About Job

Job Title: Behavioral Health Urgent Care Supervisor (LMSW, LPC, LLP)

Location: Southgate, MI
Job Type: Full-Time, Onsite
Schedule:

Mon–Thurs: 4:00 PM – 12:00 AM
Fri: 4:00 PM – 10:00 PM
Sat: 8:30 AM – 2:00 PM

Flexible scheduling available

Overview:

We are seeking a Behavioral Health Urgent Care Supervisor to lead a team delivering urgent behavioral health services to adults and children. This role involves supervising clinical staff, managing care delivery, and collaborating with community partners such as law enforcement, schools, and healthcare providers.

The ideal candidate is a licensed mental health professional with strong leadership skills, crisis intervention experience, and a commitment to trauma-informed, person-centered care.

Key Responsibilities:

Supervise urgent care staff: recruit, onboard, train, and evaluate team members
Provide clinical and administrative supervision, case consultations, and team debriefings
Oversee triage, assessment, care coordination, and discharge planning
Monitor and improve quality of documentation and EHR use
Manage staff schedules to ensure adequate coverage
Collaborate with local agencies, including law enforcement, schools, and emergency services
Conduct debriefings and support services for first responders
Ensure services are delivered appropriately in-person, via telehealth, or in the community
Track data for program evaluation and submit required reports
Handle client concerns and advocate for client rights
Refer cases to protective services or recipient rights as needed
Participate in leadership meetings, trainings, and work groups
Coordinate with internal departments to ensure compliance and budgetary goals are met
Maintain all required licenses and certifications and adhere to professional ethics
Complete at least 24 hours of job-related training annually
Other duties as assigned

Required Qualifications:

Master’s degree in Social Work, Counseling, or Psychology
Active LMSW, LPC, or LLP (full license, State of Michigan)
Minimum of 3 years of clinical experience with children and adults
At least 1 year of experience working with individuals with intellectual/developmental disabilities and/or substance use disorders
Eligible for QMHP, QIDP, and QCMHP credentials
Must obtain Substance Abuse Treatment Specialist credential within 120 days of hire
Must possess or be enrolled in an approved MCBAP CAADC Development Plan within 6 weeks of hire
Strong clinical assessment and crisis intervention skills
Effective verbal, written, and interpersonal communication
Strong organizational and leadership skills
Ability to work independently and as part of a team
Commitment to culturally competent and trauma-informed care